TOEIC® Reading Practice Test 09

Brightline Fiber Home Gateway — Quick Start GuideThank you for choosing Brightline Fiber. Your new home gateway combines a modem and a wireless router in a single device. Setup takes about fifteen minutes and requires no special tools. First, connect the gray cable from the wall outlet to the port marked FIBER on the back of the gateway. 131 , plug the power adapter into an electrical outlet and press the power switch. The indicator light on the front of the gateway will flash blue while the device 132 to our network. Once the light turns solid white, you can join the wireless network. Simply select the network name on your computer or phone and enter the password. Both are printed on the 133 attached to the bottom of the gateway. If the light is still flashing after ten minutes, restart the gateway by holding the reset button for five seconds. 134

Greenvale Cooperative to Expand Drone ProgramGREENVALE — The Greenvale Farmers’ Cooperative announced on Tuesday that it will expand its crop-monitoring program to all 140 member farms by next spring. Since the pilot program began two years ago, small drones 135 fields of wheat and barley on twelve farms, photographing the crops once a week. The images help farmers identify areas that need water or fertilizer before problems become visible from the ground. 136 , participating farms reduced their fertilizer use by an average of 18 percent last season. The expansion will be funded in part by a grant from the provincial agriculture ministry. Members will also pay a small annual fee to cover the 137 of the equipment, including repairs and replacement batteries. Cooperative director Imani Wekesa said the program has been popular with growers. 138

Nordhaven Power Opens Kestrel Ridge Wind FarmNORDHAVEN, 3 September — Nordhaven Power today announced the opening of its Kestrel Ridge Wind Farm, the largest 139 energy project in the region. The facility’s 42 turbines will generate enough electricity to supply roughly 60,000 homes each year. The company expects the project to reduce the region’s carbon emissions by about 90,000 tonnes annually. Construction began in March of last year and was completed two months ahead of schedule. 140 To celebrate the opening, Nordhaven Power will host a community open day at the site on Saturday, 14 September. Visitors can tour the control building and speak 141 engineers about how the turbines operate. Free shuttle buses 142 from Nordhaven train station every thirty minutes beginning at 9:00 A.M.

Dear Ms. Haraldsdóttir, Thank you for selecting the Albaterra Hotel for your company’s sales conference. I am pleased to 143 that we have reserved the Juniper Ballroom for 18 and 19 November. As requested, the room will be arranged classroom-style for 120 participants, and a projector and two wireless microphones will be provided. 144 Please review it and let us know of any dietary requirements by 1 November. 145 , a deposit of 30 percent of the total cost is due by 25 October to secure your reservation. The remaining balance can be paid at the end of your event. If you have any questions, please call me at 045 555 0194. I will be happy to respond 146 to any requests you may have. Sincerely, Esteban Montenegro Events Manager

Lucía Ferreyra 2:14 P.M.: Hi Dmitri. The owner of the blue hatchback just called again. She wants to know if her car will be ready by the end of the day. Dmitri Volkov 2:16 P.M.: Not yet. We’re still waiting for the brake pads from Hollins Auto Parts. They were supposed to be delivered this morning. Lucía Ferreyra 2:17 P.M.: She’s leaving on a business trip early tomorrow, so she really needs it tonight. Is there anything we can do? Dmitri Volkov 2:19 P.M.: Kofi is driving to their warehouse right now. Lucía Ferreyra 2:20 P.M.: That’s a relief. How long will the job take once he’s back? Dmitri Volkov 2:21 P.M.: About an hour and a half. She should be able to pick it up by six. Lucía Ferreyra 2:22 P.M.: Perfect. I’ll call her back and let her know.

Starting Monday, 14 October, Bayline Suites will replace its magnetic key cards with a mobile access system. Guests who download our app will be able to unlock their rooms using their phones. Traditional key cards will remain available for guests who prefer them. To prepare for the change, all front desk and housekeeping employees must attend a one-hour training session. Sessions will be held in the second-floor conference room on 9, 10, and 11 October at 8:00 A.M. and 3:00 P.M. Please sign up for one session through your shift supervisor by Tuesday. During the first week of operation, a technician from Keyora Systems will be on site to help with any problems. Thank you for your cooperation.

Telvaro Brings Coverage to Highland VillagesSAN MIGUEL DE LOS ALTOS — Telvaro Communications has completed the installation of fourteen new cell towers in the Altos highlands, bringing reliable mobile service to more than thirty villages for the first time. Until now, many residents had to drive up to 40 kilometers to make a phone call or send a message. The project, which cost an estimated $22 million, was partly funded by a national program that encourages companies to extend service to remote communities. Telvaro spokesperson Renata Iturbide said the company chose the area because of its fast-growing tourism industry. “Visitors come for the hiking trails and hot springs, and they expect to stay connected,” she explained. Local business owners welcome the change. Mateo Quilca, who runs a small guesthouse in the village of Pumaqaqa, says some guests have left early in the past because they could not work remotely. “Now I can finally advertise high-speed service,” he said. Telvaro plans to install six additional towers in the neighboring Condor Valley next year.

Dear Mr. Akinwale, I am pleased to inform you that your application to sell at the Westbrook Farmers’ Market this season has been approved. Our selection committee was particularly impressed by the variety of heirloom tomatoes and peppers grown on your farm. The market runs every Saturday from 3 May to 27 September, 7:00 A.M. to 1:00 P.M. You have been assigned stall 23, near the east entrance. Vendors should arrive no later than 6:15 A.M. to set up. The seasonal stall fee of $450 is due by 15 April. You may pay by bank transfer or by check made out to Westbrook Market Association. Please also send us a copy of your liability insurance certificate before the first market day. We look forward to welcoming you to the market. Sincerely, Maren Solberg Market Manager

www.lumenandlark.com/corporateLumen & Lark Event Studio — Corporate Events About us: Since 2011, Lumen & Lark has planned more than 900 corporate events across the Pacific Northwest, from product launches for 50 guests to industry conferences for 3,000 attendees. Our services: Venue selection and contract negotiation • Catering coordination with more than 40 approved partners • Audiovisual setup and on-site technical support • Guest registration and badge printing How it works: Book a free 30-minute consultation through this page. Within five business days, your dedicated planner will send you a detailed proposal and cost estimate. Once you approve the proposal, a 25 percent deposit reserves your date. Please note: For events with more than 500 guests, we recommend contacting us at least nine months in advance. Transportation for guests is not included in our services but can be arranged through our partner, Cascade Coachlines.

Redline Auto Care — Invoice No. 20417Invoice Redline Auto Care — Invoice No. 20417 Redline Auto Care, 118 Forge Street, Brackford Date: 12 February Customer: Solen Agritech Ltd. (Fleet Manager: Hyun-woo Baek) Vehicle: 2022 Vantor delivery van, fleet no. 6 Description Qty Unit price Amount Oil and filter change 1 $89.00 $89.00 Front brake pads (parts) 1 set $124.00 $124.00 Labor — brake service (hours) 2 $75.00 $150.00 Wiper blades 2 $18.50 $37.00 Tire rotation (included in service plan) 1 $0.00 $0.00 Subtotal $400.00 Fleet customer discount (10%) −$40.00 Total due $360.00 Payment is due within 30 days of the invoice date. Technician’s note: The rear tires are wearing unevenly and should be replaced within the next 3,000 kilometers. We will contact you to schedule this work. Next routine service due: August.

Explore the Saltmarsh Coast by Rail!The Saltmarsh Coast Explorer Pass gives you unlimited travel on all regional trains between Port Averly and Kestwick for three, five, or seven consecutive days. Pass holders also enjoy free entry to the Averly Maritime Museum and 15 percent off harbor boat tours in Linmouth. Prices: 3-day pass $69 • 5-day pass $99 • 7-day pass $129. Children under 12 travel free when accompanied by an adult pass holder. Passes can be purchased online at www.saltmarshrail.com or at the ticket office of any staffed station. Passes bought online are sent by e-mail and can be shown on a mobile phone. New this year: Bicycles may be brought on board free of charge on weekdays. On Saturdays and Sundays, a bicycle reservation ($5) is required because space is limited.

Yusuf Demirci 9:02 A.M.: Morning, everyone. Brisa Coffee just moved our campaign presentation up to this Thursday instead of next Monday. Anneliese Kraus 9:04 A.M.: Thursday? The video ads won’t be finished until Friday at the earliest. Yusuf Demirci 9:05 A.M.: I know. We could show them the storyboards and a rough cut of the first ad instead. Tanvir Hossain 9:06 A.M.: I can have a rough cut ready by Wednesday afternoon, but only if Anneliese sends me the voice-over recordings today. Anneliese Kraus 9:08 A.M.: Consider it done. They’ll be in the shared folder by noon. Marisol Ybarra 9:10 A.M.: What about the print materials? Should I still order the sample posters from the printer? Yusuf Demirci 9:11 A.M.: Yes, but ask for express delivery. We’ll need them by Wednesday. Marisol Ybarra 9:12 A.M.: The express fee is $80. Is that within our budget? Yusuf Demirci 9:14 A.M.: That’s fine. I’ll also ask them to book the large meeting room at their headquarters. They’re inviting their regional managers. Marisol Ybarra 9:15 A.M.: Great. I’ll get the order in right away.

Fernhill Regional Agricultural Show — Saturday, 16 AugustAdmission is $12 for adults; children under 14 enter free. [1] Free parking is available in the north field, and a shuttle bus runs every 20 minutes from Fernhill station. [2] Please note that the irrigation talk was originally scheduled for Sunday but has been moved to Saturday because of the speaker’s travel plans. [3] In the event of heavy rain, the tractor parade will be canceled. [4] All other events are held in covered areas and will take place as scheduled.

SunVessa P300 Portable Power Station — Getting StartedThank you for purchasing the SunVessa P300. This portable battery can power laptops, small appliances, and camping lights for up to 12 hours on a single charge. [1] Charging: Before first use, charge the unit fully. It can be charged from a standard wall outlet (about 6 hours), a car’s 12-volt socket (about 9 hours), or the SunVessa folding solar panel, sold separately (about 8 hours in direct sunlight). [2] The display on the front shows the remaining battery level as a percentage. Use: Press and hold the power button for three seconds to turn the unit on. Do not connect devices that require more than 300 watts, such as hair dryers or electric kettles. [3] If the unit is overloaded, it will shut off automatically to protect the battery. Storage: When not in use, store the P300 in a cool, dry place and recharge it at least once every three months. [4] Your P300 is covered by a two-year warranty when registered at www.sunvessa.com within 30 days of purchase.

Dear Reservations Team, I am writing on behalf of Meridia Journeys to request rooms for a tour group visiting Porto from 12 to 15 May. The group consists of 22 travelers and one tour guide, so we would need 11 double rooms and one single room for three nights. Our travelers will spend their days on excursions to the Douro Valley and will therefore need breakfast only. However, we would like to hold a private welcome dinner for the whole group on the evening of our arrival. Could you tell me whether your restaurant can accommodate a group of this size, and send me a sample set menu? Finally, several of our travelers have difficulty with stairs, so rooms on lower floors or near an elevator would be greatly appreciated. I look forward to your reply. Best regards, Oriane Vasseur Tour Coordinator, Meridia Journeys

Dear Ms. Vasseur, Thank you for considering Hotel Miradouro. I am happy to confirm that we can offer 11 double rooms and one single room for the nights of 12, 13, and 14 May. Our group rate is €118 per night for each double room and €92 per night for the single room, breakfast included. Unfortunately, our restaurant has been booked for a private event on the evening of 12 May. It is, however, available the following evening, and our chef has prepared a three-course set menu at €34 per person, which I have attached. If you would prefer to keep your original date, I would be glad to recommend some nearby restaurants that welcome groups. The double rooms we are holding for your group are all on the second and third floors, close to the elevators. To secure the booking, please return the signed group contract by 20 March. A deposit of 20 percent of the total will then be charged to your company’s account. Kind regards, Henrique Valadares Group Sales Manager, Hotel Miradouro

Corvanta Business Connect — Plans for Growing BusinessesKeep your team connected with Corvanta’s new business plans. Every plan includes unlimited calls within the country, free installation, and 24-hour technical support. Whether you run a small café or a busy office, Corvanta has a plan that grows with you. Our fiber network now reaches more than 90 percent of businesses in the metropolitan area, and our customers have rated us the region’s top business provider three years in a row.

Hello, I own a travel agency with offices in two neighborhoods of the city. We currently have fourteen employees, each of whom needs a mobile line, and we are hiring two more agents in September. Our current provider’s internet connection is too slow for the video calls we hold with our hotel partners, so we need a speed of at least 500 Mbps. We have been with our current provider for six years, and apart from the internet speed, we have been fairly satisfied with the service. However, our contract ends on 31 August, and I would like the new service to be running at both offices before then. I am interested in the plan that would give everyone a line without our having to pay for additional ones. Before I sign, I would like to know whether the half-price offer still applies if installation cannot be completed until August, since our second office will not open until then. Also, could someone visit our main office to explain the plan to my business partner, who handles our finances? We are both available most weekday mornings. Regards, Ximena Alcántara Owner, Alcántara Travel

Gatherwell Event Rentals — Invoice GW-4471Invoice · Text 1 of 3 Gatherwell Event Rentals — Invoice GW-4471 Date: 2 June Customer: Leilani Kahale, Kahale Marketing Group Event: Product launch, 7 June Venue: Canal House Loft, 40 Harbor Walk Item Qty Unit price Amount Round tables (seat 8) 12 $15.00 $180.00 Folding chairs, white 96 $3.50 $336.00 Table linens, ivory 12 $9.00 $108.00 Portable stage (4 m × 3 m) 1 $275.00 $275.00 Delivery and pickup 1 $120.00 $120.00 Subtotal $1,019.00 Deposit received (25 May) −$250.00 Balance due $769.00 The balance is due upon delivery. Items will be delivered on 7 June between 8:00 and 10:00 A.M. and collected on 8 June after 9:00 A.M. Please make sure that someone is at the venue to receive the delivery and sign the delivery slip. Items must be stacked and ready for collection at the pickup time; a $40 fee applies if our crew has to wait more than 30 minutes.

To whom it may concern: I am writing about invoice GW-4471 for our product launch yesterday. Your truck arrived at the Canal House Loft at 11:15 A.M., well after the delivery window stated on the invoice. As a result, my staff had to rush to set up the tables and stage before our guests arrived at noon. In addition, two of the twelve table linens were stained and could not be used, so we had to cover those tables with cloths we borrowed from the venue. I have attached photographs of the stained linens. We have rented from Gatherwell for several events over the past two years and have always been pleased with the quality of your furniture, which is why these problems were so disappointing. To be fair, the stage and chairs were in excellent condition, and your crew collected everything on time this morning. I paid the balance in full to your driver, but I believe we are entitled to a partial refund under your customer satisfaction policy. Please let me know how you intend to handle this. Leilani Kahale Events Director, Kahale Marketing Group

Gatherwell Event Rentals — Customer Satisfaction PolicyGatherwell Event Rentals is committed to making every event a success. If you are not satisfied with any part of our service, please contact our billing department at billing@gatherwellrentals.com. The following terms apply to all rental orders. Late delivery: If a delivery arrives more than 60 minutes after the end of the scheduled delivery window, the delivery and pickup fee will be refunded in full. Damaged or unusable items: Customers will receive a full refund of the rental cost of any item reported as damaged or unusable within 48 hours of delivery. Photographs of the items must be provided. Cancellations: Orders canceled at least seven days before the event date will receive a full refund of the deposit. For cancellations made after that point, the deposit will not be returned. All refunds are issued to the original method of payment within ten business days.

Notice to All Tenants — Brookmere Business CentreElectric vehicle charging stations are being installed in the underground car park. The work will take place from Monday, 3 March, to Friday, 14 March. During this period, Level P2 will be closed. Tenants who normally park on Level P2 may use the Ashgrove Street public car park at no charge. Please collect a free parking voucher from the reception desk on the ground floor before parking there. When the work is complete, sixteen new charging points will be available on Level P2 to all tenants. Charging will cost $0.30 per kilowatt-hour, billed monthly to each tenant company. To register a vehicle for charging access, please contact our facilities manager, Gustavo Pellegrini, at gpellegrini@brookmerebc.com. Contractors will work between 7:00 A.M. and 6:00 P.M., and some noise may be heard on the ground floor. We apologize for any inconvenience and thank you for your patience.

Dear Mr. Pellegrini, Three employees at Brightwave Telecom Solutions (Suite 410) drive electric cars and would like to register for charging access once the new stations open. I have attached their names and vehicle details. At the moment, they charge their cars at home, but charging at work would be much more convenient for them. Could you also tell me whether charging points can be reserved in advance? Our sales representatives often return to the office in the afternoon with low batteries and would like to be sure a point is free. Finally, one of our technicians, Wiremu, usually parks on Level P2, but he was unable to collect a voucher yesterday because the reception desk was closed when he arrived at 7:30 A.M. Is there another way for him to obtain one? Many thanks, Aroha Tipene Office Manager

Aroha Tipene 8:41 A.M.: Wiremu, Mr. Pellegrini replied. Reception will open at 7:00 A.M. until the construction is finished, so you can pick up a voucher tomorrow morning. Wiremu Harlan 8:43 A.M.: Great, thanks. I’ve had to pay for parking on Ashgrove Street for the last two days. Can I get that money back? Aroha Tipene 8:45 A.M.: Yes. He said to send your receipts to him directly and the building management will reimburse you. Wiremu Harlan 8:46 A.M.: Perfect. Did he say anything about reserving charging points? Aroha Tipene 8:48 A.M.: That won’t be possible, unfortunately. But he thinks sixteen points will be more than enough for the building. Wiremu Harlan 8:50 A.M.: Good to know. I’ll drop off my receipts at his office at lunchtime. Aroha Tipene 8:51 A.M.: Sounds good. And don’t forget to pick up your voucher tomorrow!

Wexcombe Hospitality Academy — Autumn Short CoursesWhether you manage a boutique hotel or a busy restaurant, our one-day courses help you and your team build practical skills you can use immediately. Since 2015, more than 4,000 hotel and restaurant employees have taken part in our programs. All courses are held at our training center at 40 Quayside Road, Brenton. They run from 9:00 A.M. to 4:30 P.M. and include lunch and all course materials. Groups of three or more from the same business receive 15 percent off each registration. Registrations must be received at least ten days before the course date. Participants who complete two or more courses this autumn will be awarded a Certificate in Hospitality Operations. Our instructors are experienced professionals who have worked in leading hotels and restaurants around the world. Class sizes are limited to 16 participants so that everyone receives individual attention. To register, complete the form on the back of this brochure and e-mail it to registrations@wexcombeacademy.com. Payment can be made by credit card or bank transfer.

Wexcombe Hospitality Academy — Registration FormForm · Text 2 of 3 Wexcombe Hospitality Academy — Registration Form Field Details Name Thandiwe Mokoena Business Juniper Lane Inn Position Assistant Manager E-mail tmokoena@juniperlaneinn.com Phone (041) 555-0138 Course(s) Handling Guest Complaints with Confidence; Social Media Marketing for Restaurants Number of participants from your business 1 Payment method Credit card Special requests Vegetarian lunch, please. How did you hear about us? A colleague recommended your courses. Date submitted 30 September

Dear Ms. Mokoena, Thank you for registering for two of our autumn short courses. Your payment has been received. Unfortunately, the instructor for Social Media Marketing for Restaurants is no longer available on 21 October, so that course has been moved to Thursday, 30 October. Please let me know whether you are able to attend on the new date. If not, you may transfer to Wine Service Essentials at no additional cost or receive a full refund for the course. If you keep the new date, the course will be held in the same room and at the same times as originally planned. I apologize for any inconvenience this change may cause. Your meal request has been noted, and our catering staff will prepare a vegetarian lunch for you on each course day. As a reminder, free parking is available behind the training center, which is also a ten-minute walk from Brenton station. Courses begin promptly at 9:00 A.M., so please plan to arrive a few minutes early. Best regards, Pieter Duvenhage Registrations Coordinator