TOEIC® Reading Practice Test 07

To: Tobias Lindqvist <t.lindqvist@quillmail.com> From: Subscriber Services, Vellacourt Concert Hall Date: August 14 Subject: Your seats for the new season Dear Mr. Lindqvist, Thank you for renewing your subscription for our new concert season, which (1)____ on September 6 with the opening gala. We are writing to let you know about a change to your usual seats in Row F. This summer, the hall is installing a new acoustic canopy above the stage. The canopy will greatly improve the sound throughout the auditorium, but the equipment needed to complete the work will occupy the first six rows of seating until the end of September. (2)____, your seats for the September concerts have been moved to Row K, directly behind your usual location. (3)____ From October onward, you will return to your regular seats in Row F. If the temporary location is not suitable, please contact us before August 31, and we will issue a full (4)____ for the September concerts. Sincerely, Helena Marsh Subscriber Services

Bring Your Rooftop to Life with Canopy Hive Partners Is the roof of your office building an empty, unused space? (1)____ Canopy Hive Partners installs and manages beehives on commercial rooftops throughout the Dunmore region, allowing your company to support local wildlife without doing any of the work. Our certified beekeepers visit every two weeks during the warmer months to inspect the hives and keep the colonies healthy. (2)____, they give short lunchtime talks so that your employees can learn how bees live and why they matter to local farms and gardens. Each autumn, the honey from your hives is harvested, (3)____ in jars carrying your company logo, and delivered to your office. Many of our clients give these jars to customers and visitors as gifts. Installation takes less than a day, and our team handles every safety requirement. To arrange a free rooftop (4)____, call 555-0182 or visit www.canopyhive.com.

FolioScan Go: Portable Document Scanner Weighing just 400 grams, the FolioScan Go is small enough to carry in a briefcase yet powerful enough to scan a ten-page contract in under a minute. Simply feed a page into the slot, and the scanner (1)____ a sharp digital copy straight to your phone or laptop. The FolioScan Go runs on a rechargeable battery that lasts for up to 300 pages on a single charge. (2)____, it can be powered directly from a laptop through the included USB cable, so you will never be left without a working scanner on a long business trip. Every purchase comes with a soft carrying case, a cleaning cloth, and a two-year warranty. The free companion app also lets you rename, sort, and share files in seconds, making the FolioScan Go (3)____ for professionals who handle large amounts of paperwork. Price: $129, with free shipping on all orders. (4)____

Old Grain Store Reborn as Riverside Food Hall After sitting empty for almost two decades, the Calder Street Grain Store in Port Ellis reopened last Saturday as a food hall with twenty-six independent vendors. The brick warehouse, built in 1911 to store wheat (1)____ arrived by barge, now houses stalls selling everything from Ethiopian coffee to Korean street food. The building's new owners, Nora Abernathy and Kofi Mensah, spent three years restoring the structure. (2)____ "We wanted visitors to feel the history of the place the moment they walk in," said Ms. Abernathy. Opening day drew more than 5,000 people, far more than the owners had expected. (3)____, several vendors sold out of food by mid-afternoon. The owners plan to (4)____ the hall's opening hours on weekends once vendors have hired additional staff.

Ana Ribeiro (3:02 P.M.): Viktor, the labels on the Montrose Foods pallets show the Westport depot code. That order is supposed to go to Eastbrook. Viktor Sandberg (3:04 P.M.): All of them? The truck for that order arrives at 4:30. Ana Ribeiro (3:05 P.M.): Twenty-two pallets. And the label printer at my station is jammed, so I can't print new ones here. Viktor Sandberg (3:06 P.M.): Use the printer in the returns area. I'll send Chidera over to help you relabel them. Ana Ribeiro (3:08 P.M.): Thanks. Even with two of us, it will take a little over an hour. Viktor Sandberg (3:09 P.M.): That'll be tight. I'll let the driver know he may have to wait a few minutes.

CITY OF MERRITON Planning Department NOTICE OF PUBLIC HEARING The Merriton Planning Commission will hold a public hearing on Tuesday, March 10, at 6:30 P.M. in the Council Chamber of City Hall, 200 Ordway Street. The commission will consider an application from Velmont Distribution to build a storage and distribution center on the vacant lot at the corner of Kilbride Road and Station Lane. Under the proposal, a new access road would connect the site directly to Route 9 so that delivery trucks would not need to travel through the residential streets east of the lot. The full plans may be viewed at the Planning Department counter on weekdays from 8:30 A.M. to 4:30 P.M. or online at www.merriton.gov/planning. Residents who are unable to attend the hearing may submit written comments to planning@merriton.gov. Comments must be received by noon on Monday, March 9, to be shared with commission members before the hearing.

HOTEL SOLENNE Express Check-Out Leaving early? There is no need to wait in line at the front desk. 1. Review the statement of charges delivered to your room on the evening before your departure. 2. If everything is correct, simply drop your key cards into the Express Check-Out box beside the main elevators. 3. Within one hour, a final receipt will be sent to the e-mail address you provided at check-in. If you find an error on your statement or need a printed receipt, please dial 0 from your room phone to reach the front desk before you leave. Your receipt will be ready for you when you come down. Check-out time is 11:00 A.M. Guests may leave their luggage with the concierge until 6:00 P.M. on the day of departure at no charge.

To: Siobhan Gallagher, Hotel Marisco From: Piotr Wierzbicki, Brantwood Furniture Works Date: April 2 Subject: Order 5521 (bedside tables) Dear Ms. Gallagher, I am writing about your order of 140 bedside tables for the guest rooms at the Hotel Marisco. Our supplier of walnut veneer has just informed us that its next shipment will reach our factory two weeks later than planned. As a result, we will not be able to complete the full order by your requested delivery date of May 4. We can, however, deliver 80 tables on May 4 as scheduled, with the remaining 60 following by May 18. Since I understand that your renovation is proceeding one floor at a time, I hope this arrangement will still suit your timeline. Please let me know by Friday which floors should receive the first delivery so that our warehouse can label the cartons accordingly. To make up for the inconvenience, there will be no charge for the second delivery. I apologize for this change and thank you for your understanding. Sincerely, Piotr Wierzbicki Customer Accounts

www.lockwellparcel.com/lockers Lockwell Parcel | Collect at a Locker Not at home during the day? Have your parcels delivered to one of our 300 self-service lockers in train stations, supermarkets, and community centers across the region. Lockers are open 24 hours a day, so you can pick up your items whenever it suits you. How It Works 1. When shopping online, choose "Lockwell Locker" as your delivery option and select a location. 2. As soon as your parcel has been placed in a locker, we will send you a six-digit code by text message. 3. Enter the code on the locker's touch screen, and the door will open. Collection Time Parcels are held for five days. Any parcel that has not been collected by the end of the fifth day will be returned to the sender, who may charge a fee to send it again. Lockers accept parcels up to 60 centimeters on the longest side and up to 15 kilograms in weight. For Businesses Our new Locker Plus plan allows small online sellers to drop off up to 50 outgoing parcels a day at any locker location. Visit our Business page to learn more.

MEMORANDUM To: All Production Staff, Wardle Glassworks From: Mattias Ekholm, Plant Manager Date: August 3 Re: Furnace 2 maintenance week As announced at last month's staff meeting, Furnace 2 will be shut down from Monday, August 17, to Friday, August 21, so that its worn interior lining can be replaced. During this period, the bottle line that the furnace supplies will not operate. Employees who normally work on the bottle line will be given other duties that week. Some will assist our contractor, Arkell Refractory Services, with the relining work, while others will join the packing team or complete their annual safety refresher course. Supervisors will post individual assignments on the notice board by August 10. Please also note that the north gate on Bellfield Road will be closed for the entire week, as the contractor will be using the yard behind it to store equipment and materials. Staff who normally use that gate should enter through the main entrance on Wardle Way instead. If you have any questions, please speak to your shift supervisor.

FOR IMMEDIATE RELEASE March 18 Contact: Margaux Lefèvre, Communications Director, (555) 0172 Saltmere Hotels to Welcome Guests' Dogs Saltmere Hotels announced today that, beginning June 1, guests traveling with dogs will be welcome at all fourteen of its properties. — [1] —. The decision follows a survey in which nearly a third of the company's regular guests said they had stayed elsewhere because they could not bring their pets. Dogs will be allowed only in designated rooms on the first two floors of each hotel, close to the exits. — [2] —. Each of these rooms will be supplied with a dog bed, food and water bowls, and a small welcome package of treats. A cleaning fee of $30 per stay will apply. Saltmere has also partnered with local dog-walking businesses in every city where it operates, so guests attending meetings or dining out can arrange a walk through the front desk. — [3] —. "Many of our guests consider their dogs part of the family," said Saltmere chief executive Adebayo Fashola. "We want both of them to feel at home with us." — [4] —. Pet-friendly rooms can be reserved on the Saltmere website or by telephone.

FRESHFOLD LINEN SERVICES Clean linens, delivered on your schedule Running a hotel, guesthouse, or restaurant leaves little time for laundry. Let Freshfold handle it for you. We collect sheets, towels, tablecloths, and staff uniforms from your premises and return them cleaned, pressed, and folded within 48 hours. Why choose Freshfold? • Pickups seven days a week, including early mornings • Rental linens available, so you never need to buy or replace your own • Every item tracked by barcode, so nothing goes missing • Same-day service for urgent orders at a small additional charge New customers who sign a six-month service agreement before April 30 will receive their first two weeks of service free. To arrange a no-obligation consultation, call our business team at (555) 0186 or visit www.freshfoldlinen.com.

Livia Bellini (9:02 A.M.): Morning, everyone. Harlan Marine has asked whether we could ship their 6,000 hatch hinges on the 14th instead of the 21st. They've moved up the launch of their new sailboat. Selim Demir (9:04 A.M.): Line 2 is spoken for through the 12th. Livia Bellini (9:05 A.M.): By the Fairbairn order? Selim Demir (9:05 A.M.): Right, and that one can't slip. They're our biggest customer. Karthik Iyer (9:06 A.M.): Also keep in mind that every batch needs two days in inspection before it can leave the building. Livia Bellini (9:08 A.M.): What if we sent part of the order on the 14th and the rest on the 21st? They mainly need enough hinges for the first few boats. Selim Demir (9:09 A.M.): That could work. If I add a Saturday shift on the 7th, we could have about 2,500 hinges ready for inspection by Monday the 9th. Karthik Iyer (9:10 A.M.): Then my team can have them cleared by the 11th. Ewa Szymańska (9:12 A.M.): Just confirm the final quantity with me by Thursday. The carrier needs two days' notice to add a pickup. Livia Bellini (9:13 A.M.): Great. I'll check with Harlan Marine whether 2,500 will be enough and get back to you all before lunch.

Linmouth to Test On-Demand Minibus Service By Ifeoma Nwankwo, Staff Writer Starting July 1, residents of Linmouth's northern neighborhoods will be able to request a ride on a city-run minibus through a smartphone app or by telephone. The six-month trial, approved by the city council on Tuesday, will replace Bus Route 14, which runs once an hour and carries an average of only nine passengers per trip. — [1] —. Unlike a regular bus, the new service will not follow a fixed route. Instead, riders will be picked up within a short walk of their homes and taken to any destination inside the service zone, which includes the North Linmouth train station, Eastmoor Medical Center, and the Castlegate Shopping Arcade. — [2] —. Fares will be the same as on regular city buses, and monthly passes will be accepted. "Route 14 was costly to run and inconvenient for many of the people who rely on it," said Thandiwe Dube, the city's director of transportation. — [3] —. "With this approach, we can offer more frequent and flexible service for roughly the same cost." Five minibuses, each seating twelve passengers, will be leased for the trial. — [4] —. If the results are positive, the council may extend the service to the eastern districts next year.

Skerry Line to Add Overnight Freight Sailing Businesses on Kilbrannan Island will soon have a faster way to get their goods to the mainland. Beginning on Monday, May 4, Skerry Line will operate a freight-only sailing from Kilbrannan to the port of Ardmore every night except Sunday. The ship will leave at 11:30 P.M. and arrive at 4:00 A.M., in time for goods to reach the mainland's early-morning markets and the Ardmore rail freight terminal. At present, all freight travels on Skerry Line's three daily passenger ferries. During the busy summer months, these ferries are often full, and trucks are sometimes left on the pier to wait for the next sailing. The freight ship can carry up to 40 trucks and trailers. Businesses that book space on the same night each week for at least three months will receive a 15 percent discount. All bookings must be made at least 48 hours before departure, either online or at the freight office on Kilbrannan Pier. "Island producers have been asking for a service like this for years," said Skerry Line freight manager Aurelio Batista.

To: freight@skerryline.com From: Fenella Rourke, Kilbrannan Woolen Mill Date: April 20 Subject: Bookings on the new freight sailing Hello, I read about your new overnight sailing in last week's Island Gazette, and I would like to book space for our delivery truck. At present, our blankets and knitwear travel on the 6:00 P.M. passenger ferry, but last summer our truck was left behind three times, and we missed deliveries to several of our mainland customers as a result. We would like to reserve space for one truck every Tuesday and Thursday night from May 5 until the end of September. As this will be a regular weekly booking, I assume we will qualify for the discount mentioned in the article. In December, our busiest month, we would also like to add a sailing on Sunday nights. Finally, could you tell me whether our driver may travel with the truck, or whether he should collect it in Ardmore the next morning? Best regards, Fenella Rourke Logistics Coordinator

Brackwater District Council Economic Development Office 45 Guildhall Square, Brackwater February 2 Dear Business Owner, We are pleased to announce the return of the Storefront Improvement Grant, which helps small businesses in the Old Market area improve the outside of their premises. Last year, the program funded 32 projects, from new signs to restored windows, and the results can be seen throughout the district. This year, grants will cover 50 percent of eligible costs, up to a maximum of $4,000 per business. Eligible projects include signs, exterior lighting, awnings, painting, and window or door repairs. Interior work and equipment purchases are not eligible. To apply, complete the enclosed form and return it with written quotes from two licensed contractors and at least one photograph of your current storefront. Applications must be received by March 15. Because funds are limited, grants will be awarded in the order in which complete applications are received. If you have any questions, please contact Vikram Sethi at (555) 0127. Sincerely, Defne Arslan Director of Economic Development

STOREFRONT IMPROVEMENT GRANT: APPLICATION FORM Brackwater District Council, Economic Development Office Business name: The Juniper Tearoom Owner: Joaquín Herrera Business address: 17 Cooper's Row, Old Market, Brackwater Telephone: (555) 0164 Description of project: Replace the faded wooden sign above the entrance, install two outdoor wall lamps, and repaint the front of the building. Estimated total cost: $9,600 Documents enclosed (check all that apply): [X] Contractor quote (Lindell & Daughters Signs) [ ] Second contractor quote [X] Photograph(s) of current storefront Date: February 20 Signature: Joaquín Herrera

TORSVIK SHELVING SYSTEMS Product Catalog, Page 12: Steel Storage Shelving All Torsvik units are manufactured at our plant in Rennick from recycled steel and come with a ten-year warranty. Orders over $1,000 ship free within seven business days. Model | Size (W x D x H) | Shelves | Maximum load per shelf | Price HS-200 | 120 x 45 x 180 cm | 4 | 150 kg | $129 HS-300 | 120 x 60 x 200 cm | 5 | 250 kg | $189 HS-400 | 150 x 60 x 200 cm | 5 | 350 kg | $249 HS-500 | 180 x 75 x 240 cm | 6 | 500 kg | $339 Assembly service is available in most areas for $35 per unit. Registered charities receive 10 percent off the price of all shelving units. To order, contact our sales team at orders@torsvikshelving.com.

PURCHASE ORDER No. 1187 Ravelston Community Food Bank, 9 Wharf Street, Ravelston Date: June 2 Supplier: Torsvik Shelving Systems Item | Quantity | Unit price | Amount HS-400 shelving unit | 6 | $249 | $1,494 HS-200 shelving unit | 4 | $129 | $516 Assembly service | 10 | $35 | $350 Subtotal: $2,360 Charity discount (10% of shelving): -$201 Order total: $2,159 Requested delivery date: June 20 Note: The larger units will hold heavy canned goods, so each of their shelves must support at least 300 kg.

Nkechi Adeyinka (10:12 A.M.): Lars from Torsvik just called about our shelving order. The HS-400 is out of stock until early July. Malia Fonoti (10:14 A.M.): July? We open the new warehouse on June 22. Did he offer any alternatives? Nkechi Adeyinka (10:15 A.M.): Two. They can send HS-300 units right away, or upgrade us to the HS-500 at no extra cost and deliver by June 18. Malia Fonoti (10:17 A.M.): The HS-300 won't work for the canned goods. And I measured the storage room yesterday. The ceiling is only 2.3 meters high under the beams. Nkechi Adeyinka (10:18 A.M.): Then the upgrade is out, too. I'll ask Lars to send the HS-200 units now and the rest as soon as they're available. Malia Fonoti (10:20 A.M.): Good plan. We can use the smaller units for dry goods in the meantime.

HAVERLY TOWNSHIP SANITATION DEPARTMENT Holiday Collection Schedule: Week of October 12 Because of the Harvest Day holiday on Monday, October 12, trash and recycling collection in every zone will take place one day later than usual that week. Regular schedules resume on Monday, October 19. Zone | Neighborhood | Regular day | Week of October 12 A | North End | Monday | Tuesday B | Canal Side | Tuesday | Wednesday C | Mill Green | Wednesday | Thursday D | Stonecroft | Thursday | Friday E | Westfield | Friday | Saturday Reminders: Bins must be at the curb by 7:00 A.M. with their lids fully closed. Extra cardboard that does not fit in your bin may be dropped off free of charge at the Cobb Lane Recycling Center, which is open Tuesday through Saturday from 8:00 A.M. to 4:00 P.M.

HAVERLY TOWNSHIP SANITATION DEPARTMENT Collection Notice Address: 52 Orchard Crescent Date: October 14 We're sorry, but we could not empty your recycling bin today for the reason checked below: [ ] Bin was not at the curb by 7:00 A.M. [X] Lid was not fully closed [ ] Bin contained items that cannot be recycled [ ] Bin was too heavy to lift safely Please correct the problem before your next collection day. Questions? Call (555) 0110.

To: sanitation@haverlytownship.gov From: Takumi Hayashi Date: October 15 Subject: Recycling at 52 Orchard Crescent Hello, Yesterday I found a notice on my recycling bin explaining that it could not be emptied because the lid was not closed. That was fair. We had just received a delivery of new furniture, and the packaging would not fit inside the bin. I have since flattened the boxes, but there is still far more cardboard than the bin can hold, so I would like to take it to the recycling center myself. Since I work long hours during the week, the weekend would be best for me. Could you tell me whether I need to bring proof that I live in the township? Also, one of my neighbors mentioned that collection on our street will move to a different day next year. Is that correct? Thank you, Takumi Hayashi

www.aldmoorhotel.com/lost-and-found The Aldmoor Hotel | Lost and Found Did you leave something behind? Items found in guest rooms and public areas are recorded by our housekeeping team and stored securely for 60 days. Valuable items, such as jewelry, laptops, and passports, are kept in the hotel safe. Items that are not claimed within 60 days are donated to local charities. To report a missing item, please e-mail lostandfound@aldmoorhotel.com with a description of the item, the dates of your stay, and where you think you left it. We will reply within two business days. Items may be collected in person at the front desk at any time, or we can send them to you by courier. Shipping charges are billed to the guest when the parcel is sent: • Within the country: $15 (up to 2 kg) or $25 (over 2 kg) • International: $40 (up to 2 kg) or $65 (over 2 kg)

To: lostandfound@aldmoorhotel.com From: Francesca Moretti Date: March 9 Subject: Items left behind Hello, I stayed at the Aldmoor from March 3 to 6 in Room 512, and I believe I left two items behind. The first is a phone charger with a white cable, which I think is still plugged in beside the bed. The second is a gray wool scarf that I wore to dinner in your restaurant on the evening of March 5. Could you please send whatever you find to my home address, 14 Fairlie Row, Dunstan Bay? I am happy to pay the shipping charges. Alternatively, I will be back in the city for the Westmarch Tourism Forum in April, so I could also pick the items up then. Thank you for your help. Francesca Moretti

To: Francesca Moretti From: Noriko Ishikawa, Housekeeping Manager Date: March 10 Subject: RE: Items left behind Dear Ms. Moretti, Thank you for contacting us. I am pleased to report that our housekeeping staff found your phone charger when they cleaned your room on March 6. Unfortunately, we have not been able to locate your scarf. I have checked with the staff who worked on the evening of March 5, and no scarf was turned in. We will contact you right away if it is found. We can send the charger to you this week, and a fee of $15 will be charged to the credit card you used during your stay. However, since you mentioned that you will be returning to the city soon, you may prefer to collect it from the front desk then and avoid the charge. Please let me know which option you would like. Best regards, Noriko Ishikawa