TOEIC® Reading Practice Test 03

To: All Employees From: Building Security Re: New Visitor Check-In Procedure Starting Monday, May 5, all visitors to our offices (1)____ to sign in using the new tablet at the reception desk. The tablet will print a temporary badge that must be worn at all times. (2)____ This means employees no longer need to fill out paper visitor logs. Instead, you will receive an automatic email the moment your guest checks in. Please remind any visitors to bring a photo ID, as it is required (3)____ the sign-in process. If you are expecting a large group, contact reception ahead of time so they can prepare the badges (4)____. Thank you for helping us keep the building secure.

NOTICE: New Secure Bike Storage We are pleased to announce that a secure bicycle storage room (1)____ on the ground floor next month. The room will hold up to forty bikes and can be accessed with your employee key card. To use the facility, staff must first register their bicycle (2)____ the building manager. Registration is free and takes only a few minutes. (3)____ Unregistered bikes may be removed without notice. We hope this new facility will encourage more of you to cycle to work. Helmets and locks (4)____ available for purchase at a discount from the reception desk. For questions, please contact building services.

FOR IMMEDIATE RELEASE Lumina Labs Launches Smart Desk Lamp Lumina Labs today announced the release of the Aura, a smart desk lamp that adjusts its brightness automatically to match the surrounding light. (1)____ The lamp can also be controlled by a smartphone app and set to gradually brighten in the morning. The company says the Aura (2)____ a common complaint from remote workers about eye strain during long hours at the screen. "Good lighting makes a real difference to comfort and focus," said designer Priya Anand. The Aura will be (3)____ available online next month, priced at ninety dollars. Early reviewers have praised the company (4)____ its clean, simple design.

Dear Mr. Nguyen, Thank you for reaching out about the wireless headphones you ordered last week. We are sorry to hear that the left earpiece (1)____ any sound. From what you describe, the headphones may simply need to be re-paired with your device. We have included a short guide that (2)____ you through the process, which usually takes just a minute or two. If the issue persists after re-pairing, we will gladly send you a replacement pair at no (3)____ to you. Just reply to this email with your order number and we will ship it the same day. (4)____ Kind regards, Customer Support Team

NOTICE TO ALL TENANTS Kingsway Business Center Please be advised that the main lobby will undergo renovation from Monday, October 5, through Friday, October 9. During this time, the front entrance on Kingsway will be closed, and all tenants and visitors should use the side entrance on Palmer Lane. The elevators and stairwells will remain fully operational throughout the work. Deliveries should be directed to the loading area at the rear of the building. We expect some noise between 9:00 A.M. and 4:00 P.M. and appreciate your understanding. Thank you for your cooperation. — Property Management

FRESH & READY Home-cooked meals, minus the shopping. Fresh & Ready delivers a box of pre-measured ingredients and easy recipe cards straight to your door every week. Choose from vegetarian, seafood, or family menus, and cook a restaurant-quality dinner in about thirty minutes. Sign up this week and get 40% off your first three boxes. There is no long-term contract — pause or cancel anytime. Delivery is always free. Visit www.freshandready.com to pick your first menu today.

Rosa Marin (9:12 A.M.): Morning! Are the samples ready for the 11:00 buyer visit? Neil Patel (9:14 A.M.): Almost — the fabric swatches are packed, but the catalog didn't print. Toner's out. Rosa Marin (9:15 A.M.): We can't meet a buyer without the catalog. Any way to get toner fast? Neil Patel (9:17 A.M.): The shop on Beckett Street stocks it. I can be there and back in 40 minutes. Rosa Marin (9:18 A.M.): Cutting it close but doable. Go now — I'll finish packing the swatches. Neil Patel (9:19 A.M.): On my way.

To: Daniel Ortega From: Ruth Kimani, Conference Organizer Subject: Confirmation — Riverside Tech Forum Date: May 3 Dear Mr. Ortega, Thank you for agreeing to moderate a panel at the Riverside Tech Forum on June 5. I am writing to confirm the details and to ask for one item. Your panel, "The Future of Remote Work," will run from 2:00 to 3:00 P.M. in the Maple Room. Four panelists have confirmed, and I will send you their biographies next week so you can prepare your questions. Could you please send me a short description of the panel, no more than 80 words, for our printed program by May 20? We will provide water and microphones for all panelists, and a technician will be on hand throughout. Please arrive by 1:30 to test the equipment. We look forward to a lively discussion. Best regards, Ruth Kimani

MARLOW — Tideline Kayaks, a small outfitter that has rented kayaks on the Marlow waterfront for eight years, will begin offering guided evening paddling tours starting in June, owner Grace Bell confirmed. The idea came from repeated requests by visitors. "People kept asking if we ran tours, not just rentals," Ms. Bell said. "The sunset paddles are something we'd been wanting to try for a while." Each tour will take no more than ten guests and will be led by a certified guide who points out local wildlife along the shoreline. Ms. Bell said the regular daytime rental business will continue as usual. The first several tours are already fully booked, and the company plans to add weekend dates if demand stays strong.

MEMORANDUM To: All Café Staff From: Leila Haddad, Store Manager Date: April 6 Re: New opening-shift checklist Beginning Monday, April 13, all staff on the opening shift must complete a short checklist before we unlock the doors to customers. The goal is to make sure the café is fully ready when we open at 7:00 A.M. Before opening, please: turn on and calibrate the espresso machines, stock the pastry case from the morning delivery, and check that the outdoor seating is wiped down. The shift lead will initial the checklist, which is posted by the register. Please note that the floors are now cleaned by our overnight contractor, so opening staff no longer need to mop. If you have questions, speak with me before Friday.

www.hollowaygardens.org/visit Plan Your Visit — Holloway Botanic Gardens Hours: Open daily, 8 A.M.–7 P.M. in summer and 8 A.M.–5 P.M. in winter. Admission: Adults $10, seniors and students $7, children under six free. Annual members enjoy unlimited entry and a 10 percent discount in the gift shop. On the last Sunday of every month, admission is free for all visitors. Getting Here: The gardens are a ten-minute walk from Holloway Station. On-site parking is limited, so we strongly recommend arriving by public transport when possible. Facilities: A café and gift shop are located near the main gate. Guided tours depart from the visitor center at 11 A.M. and 2 P.M. and are included with admission.

Reviewed by Priya S. ★★★★☆ Two nights at the Cliffside Lodge The Cliffside Lodge was a wonderful base for our weekend hiking trip. Our room was cozy and clean, with a small balcony that looked straight out over the forest. The staff went out of their way to help, even lending us a detailed trail map and packing us a breakfast to go when we set out early. The only downside was the restaurant, which closes at 8 P.M. — earlier than we expected — so we missed dinner one night after a long hike. Fortunately, there's a small town nearby with a couple of late options. Despite that, I'd happily return. For nature lovers, the location can't be beaten.

Cedar Grove Book Club 88 Larkspur Road, Aldon March 15 Dear Ms. Whitfield, As a longtime member of the Cedar Grove Book Club, you are among the first to learn about an exciting update to our program. Starting in April, we are introducing a monthly author event, where a guest writer will discuss their work and answer members' questions. Because you have been a member for more than three years, we are pleased to offer you a reserved seat at the first three events at no extra charge. Simply show your membership card at the door. There is no need to register in advance, and your membership benefits remain otherwise unchanged. You can view the full schedule of guest authors on our website. We are grateful for your continued support and look forward to seeing you there. Warm regards, Owen Castellano Membership Coordinator

Northgate Mall to Add Rooftop Solar Panels NORTHGATE (July 2) — Northgate Mall announced that it will install solar panels across its entire rooftop beginning this autumn. — [1] —. The panels are expected to supply about a third of the mall's electricity once fully operational. Center manager Dana Cole said the decision was driven by both cost and environmental concerns. — [2] —. "Energy is one of our biggest expenses, and this puts some of that back in our control," she said. The work will be carried out by SolAura Energy, a regional firm that has fitted panels on several shopping centers. — [3] —. The mall estimates the system will pay for itself in about eight years. Shoppers will see little disruption, as most of the work will take place overnight. — [4] —. A viewing area explaining how the system works is planned for the main concourse.

To: hello@partyplus-rentals.com From: m.donovan@brightstepschool.org Subject: Rentals for school open day Date: August 2 Hello, I'm organizing Bright Steps School's open day on Saturday, September 13, and would like a quote for some rentals. The event runs from 10:00 A.M. to 3:00 P.M. on our school field. We'll need twelve folding tables, sixty chairs, and one large marquee tent in case of rain, for about 200 visitors throughout the day. Everything must be set up and ready by 9:00 A.M., as families start arriving early. Our budget is around $700, including delivery, setup, and collection afterward. Could you tell me what you can offer within that range, and confirm whether your team handles the marquee assembly? Thank you, Maria Donovan

To: m.donovan@brightstepschool.org From: hello@partyplus-rentals.com Subject: RE: Rentals for school open day Date: August 3 Dear Ms. Donovan, Thank you for thinking of Party Plus Rentals. We can meet your needs for September 13 and stay comfortably within your budget. Our School Event bundle at $640 includes twelve tables, sixty chairs, and a six-by-nine-meter marquee — ample for 200 guests over the day. The price covers delivery, setup, and same-evening collection. Importantly, our crew fully assembles and secures the marquee for you; you won't need to lift a thing. We can arrive at 7:30 A.M. to have everything ready well before 9:00. To reserve the date, we ask for a signed order form and a 20 percent deposit. Do let me know if you'd like to go ahead. Kind regards, Theo Marsh Party Plus Rentals

www.brightorchard.com/careers Bright Orchard — Marketing Assistant (Downtown Office) Bright Orchard is a growing organic-juice brand looking for a Marketing Assistant to support our small, energetic team. Responsibilities: • Schedule and post content across our social media channels • Help plan in-store tasting events • Track campaign results and prepare simple monthly reports Requirements: • At least one year of experience in marketing or communications • Strong writing skills and attention to detail • Comfortable using spreadsheets to organize data • Experience with graphic-design software such as Canva is a plus but not required We offer a friendly workplace, health coverage, and a monthly product allowance. This is a full-time, in-office role. To apply, send your résumé and a short cover letter to careers@brightorchard.com by May 10.

To: careers@brightorchard.com From: lena.fischer@mail.com Subject: Application for Marketing Assistant Date: April 29 Dear Hiring Team, I'm excited to apply for the Marketing Assistant role. My résumé and cover letter are attached. Since graduating two years ago, I have worked as a communications assistant at a local nonprofit, where I managed our social media calendar and wrote our monthly email newsletter. I'm very comfortable with spreadsheets, having tracked all of our campaign results in one. Although it wasn't part of my job, I taught myself Canva and now design most of our simple graphics. I love the idea of working for a food-and-drink brand and would be thrilled to help plan your tasting events. Thank you for your consideration. Best, Lena Fischer

www.meridianhotel.com/meetings Meridian Hotel — Meeting & Event Packages Host your next meeting at the Meridian, in the heart of the business district. Rooms: • The Oakes Room — seats up to 20 — $250 per day • The Sterling Room — seats up to 50 — $450 per day • The Grand Ballroom — seats up to 180 — $850 per day Catering (per person): • Coffee Break: coffee, tea, and biscuits — $9 • Working Lunch: sandwiches and salad — $18 • Executive Day: refreshments plus a hot lunch — $24 (save $3) Every room includes a screen, projector, and complimentary Wi-Fi. Reservations must be made at least one week in advance. A 10 percent discount applies to bookings of three or more days. To book, e-mail meetings@meridianhotel.com with your date, room, and catering choice.

To: meetings@meridianhotel.com From: p.osei@vantageconsulting.com Subject: Meeting room for September 9 Date: August 25 Hello, I'd like to book a room for a one-day strategy session on Tuesday, September 9. We'll have 44 participants, so we need a room that comfortably seats everyone. Please include the Executive Day package for all attendees, since the session runs from 8:30 A.M. to 5:00 P.M. and we'd like to keep everyone on-site. We will also need a spare microphone for audience questions. Would you send an invoice once the booking is confirmed? Our finance department needs it before they can pay. Thank you, Paul Osei Vantage Consulting

MERIDIAN HOTEL INVOICE #MH-5106 Bill to: Vantage Consulting Event date: September 9 Description ............................... Amount Sterling Room (1 day) ................... $450.00 Executive Day — 44 attendees × $24 ..... $1,056.00 Extra microphone ........................ $30.00 ------------------------------------------------------ Subtotal ............................... $1,536.00 Deposit received (25%) ................. –$384.00 ------------------------------------------------------ Balance due ............................ $1,152.00 Payment due by September 2. Thank you for choosing the Meridian.

HARBORLIGHT COMMUNITY ARTS Spring Weekend Workshops Discover a new creative hobby this spring! Our weekend workshops are led by working artists and meet once a week for five weeks. Groups are kept small for personal attention, so book early. This season's workshops: • Introduction to Pottery • Portrait Drawing • Beginner Guitar • Creative Photography Fees: $100 per workshop, or $180 for any two. All materials are provided except for Creative Photography, for which you must bring your own camera. Arts center members receive a 25 percent discount. Sign up online at www.harborlightarts.org or at the front desk by March 20.

Spring Weekend Workshop Schedule — Harborlight Community Arts All sessions run 10:00–11:30 A.M. Workshop ..................... Day .......... Studio Introduction to Pottery ...... Friday ....... Studio A Portrait Drawing ............. Saturday ..... Studio B Beginner Guitar .............. Sunday ....... Studio C Creative Photography ......... Saturday ..... Studio D Workshops begin the weekend of March 28. Please arrive a few minutes early to your first session to sign in.

To: info@harborlightarts.org From: t.novak@mail.com Subject: Possible schedule conflict Date: March 15 Hello, I signed up for two workshops last week — Portrait Drawing and Creative Photography — and I've just realized they might clash. Could you confirm which days each one meets? If they are both on the same day, I'd like to switch Creative Photography to Beginner Guitar instead, since I can only attend one workshop per weekend day. Also, I'm an arts center member, so the member discount should apply to my total. Thank you, Tomas Novak

Peak Fitness Opens Riverside Branch Peak Fitness, the regional gym chain, opened its newest branch on Riverside Drive this month — its largest yet and the first to offer a 24-hour swimming pool. The club features a spacious weights floor, a dozen studios for group classes, and childcare during morning sessions. To celebrate, Peak Fitness is waiving the joining fee for anyone who signs up before the end of the month. The chain also launched a new app that lets members book classes in advance and track their workouts, awarding a free guest pass for every twenty visits. "Members told us the hardest part was getting a spot in popular classes," said manager Ivan Petrov. "The app fixes that."

★★★☆☆ Reviewed by Grace O. I joined the new Riverside branch mainly for the pool, and I've been really happy with the facilities — clean, spacious, and never too crowded early in the morning. The staff are friendly and the classes are excellent. My one gripe is the app. I tried to book a spin class through it, but it kept logging me out, and my visit count never updated toward the guest pass. I ended up booking at the front desk instead. The staff were helpful and apologized. I'll stay for the pool and the classes, but the app needs work.

To: grace.o@mail.com From: i.petrov@peakfitness.com Subject: Thanks for your feedback Date: February 8 Dear Grace, Thank you for joining our Riverside branch and for taking the time to review it. I'm thrilled you're enjoying the pool and the classes, but I'm sorry the app caused you trouble. Our technical team has now fixed the log-out problem you described, and the visit-tracking feature is working correctly again. As an apology, I've added two guest passes to your account, which you'll see the next time you open the app. Feedback like yours is genuinely helpful, and it makes us better. I hope to see you at the pool soon. Best regards, Ivan Petrov Manager, Peak Fitness