TOEIC® Reading Practice Test 01

To: All Staff From: Office Management Re: Relocation to the Fifth Floor We are pleased to announce that the Marketing and Sales departments (1)____ to the newly renovated fifth floor during the first week of August. The move is part of our ongoing effort to create a more collaborative workspace. (2)____ Boxes and labels will be distributed on July 28, and staff are asked to pack their personal belongings by the afternoon of July 31. Please note that the fifth floor offers additional meeting rooms, which can be reserved (3)____ the online booking system. If you have any questions about the transition, do not (4)____ to contact the facilities team.

NOTICE: Professional Development Workshop Green Valley Consulting will host a half-day workshop on effective business writing on Wednesday, September 14. The session (1)____ practical techniques for composing clear emails, reports, and proposals. Attendance is free for all employees, but space is limited to forty participants. Those who wish to attend should register (2)____ the deadline of September 7. (3)____ Once capacity is reached, registration will close automatically. Participants who complete the workshop will receive a certificate for their professional records. We encourage everyone to take (4)____ of this valuable opportunity to sharpen their communication skills.

FOR IMMEDIATE RELEASE Brightline Foods Opens Third Distribution Center Brightline Foods announced today that it has opened a new distribution center in Millbrook, its third facility in the region. (1)____ The 80,000-square-foot warehouse is expected to create more than 150 jobs over the next two years. The new center will allow the company to (2)____ orders more quickly to retailers across the northeast. "Faster delivery times are exactly what our customers have been asking for," said CEO Dana Whitfield. Company officials noted that the location was chosen (3)____ of its proximity to major highways. Construction of the facility, which began last spring, was completed (4)____ ahead of schedule.

Dear Mr. Alvarez, Thank you for your recent inquiry about our premium subscription service. We are delighted that you are considering an (1)____ to your current plan. The premium tier includes unlimited cloud storage, priority technical support, and access to advanced reporting tools. Many of our clients find that these features (2)____ them a considerable amount of time each week. If you decide to upgrade before the end of the month, we would be happy to offer you a ten percent discount on your first year. This offer is (3)____ to new premium subscribers only. Should you have any questions, our support team is available around the clock. (4)____ Sincerely, Customer Success Team

NOTICE TO ALL TENANTS Greenfield Office Tower Please be advised that the north elevator will be out of service from Monday, August 3, through Wednesday, August 5, while our contractor completes its annual safety inspection and cable replacement. During this period, tenants and visitors should use the south elevator or the central stairwell. To reduce congestion, we ask that any large deliveries be scheduled before 9:00 A.M. or after 4:00 P.M. The freight elevator at the rear of the building remains available for heavy items; please contact the management office at extension 200 to arrange access. We appreciate your patience and apologize for any inconvenience. — Building Management

HARBORPOINT WORKSPACES Where independent professionals get things done. Now open in the Riverside District! Harborpoint offers flexible desks, private offices, and bookable meeting rooms just steps from the ferry terminal. Every membership includes high-speed internet, unlimited coffee, and 24-hour secure access. Join before September 30 and pay no registration fee — a savings of $75. Day passes are also available for $25 if you would like to try us first. Tour the space any weekday between 10 A.M. and 5 P.M. No appointment necessary. Visit www.harborpointwork.com or call (555) 0140 to learn more.

Rachel Kim (10:38 A.M.): Hi Tom, are you still at the downtown warehouse? Tom Alvarez (10:39 A.M.): Just leaving now. Why, what's up? Rachel Kim (10:40 A.M.): The client moved the site visit up to noon instead of 2. Can the samples be there by then? Tom Alvarez (10:42 A.M.): That's cutting it close. Traffic on the bridge is backed up. Rachel Kim (10:43 A.M.): Could you take the tunnel instead? Tom Alvarez (10:44 A.M.): Good call. I'll reroute now and text you when I'm ten minutes out. Rachel Kim (10:45 A.M.): Perfect, thank you!

To: Dr. Elena Vasquez From: Marcus Bell, Program Chair Subject: Your session at the Northeast Data Summit Date: June 12 Dear Dr. Vasquez, Thank you for agreeing to speak at this year's Northeast Data Summit on July 22. I am writing to confirm the details of your session and to request a few materials. Your talk, "Ethics in Automated Decision-Making," is scheduled for 11:00 A.M. in the Birchwood Room, with a 45-minute slot that includes time for questions. Could you please send a short biography (about 100 words) and the title of your presentation as you would like it printed in the program by June 30? We will provide a laptop, projector, and microphone, so you need only bring your slides on a USB drive. If you require any additional equipment, just let me know and we will make arrangements. We are honored to have you join us. Best regards, Marcus Bell

RIVERSIDE — Millbrook Cycles, the family-owned bicycle shop that has operated on Canal Street for more than thirty years, announced this week that it will open a second location in the Eastgate neighborhood this fall. Owner Dana Millbrook said the expansion was driven by growing demand for repairs and commuter bicycles. "We've seen more people cycling to work, especially since the city added protected bike lanes downtown," she said. "Our current shop simply can't keep up with the repair volume." The new store will focus on servicing and rentals rather than sales, and it will employ six technicians, four of whom will be hired locally. Ms. Millbrook noted that the Canal Street location will remain the company's main showroom. A grand-opening event, featuring free safety checks and a group ride along the river trail, is planned for October.

MEMORANDUM To: All Marketing Department Staff From: Priya Nadar, Operations Manager Date: March 4 Re: New procedure for supply requests Beginning Monday, March 10, all office-supply requests must be submitted through the online portal rather than by email. This change will help us track spending and reduce the delays many of you have experienced. To submit a request, log in to the portal with your employee ID, select "Supplies," and choose the items you need. Requests under $50 will be approved automatically. Requests of $50 or more will be routed to me for review and are typically approved within one business day. Please note that the supply closet on the fourth floor will no longer be stocked with printer toner; toner must now be ordered through the portal. If you have questions, stop by my office or reach me at extension 145.

www.harlowmuseum.org/visit Plan Your Visit — Harlow Museum of Design Hours: Tuesday–Sunday, 10 A.M.–6 P.M. Closed Mondays and public holidays. Admission: General admission is $18; students and seniors pay $12. Children under 12 and museum members enter free. On the first Thursday evening of each month, from 5 to 9 P.M., admission is free for everyone thanks to the support of the Callan Foundation. Getting Here: The museum is a short walk from Central Station. Paid parking is available in the lot on Vernon Street, but spaces are limited, so we encourage visitors to use public transit. Accessibility: All galleries are wheelchair accessible, and wheelchairs may be borrowed free of charge at the information desk. Please note that large bags must be checked in the cloakroom before entering the galleries.

Reviewed by Kenji T. ★★★★☆ Stayed at the Lakeside Inn for three nights. The Lakeside Inn exceeded my expectations for a mid-range hotel. My room was spotless, the bed was comfortable, and the desk was large enough to spread out my work — a detail many hotels overlook. The complimentary breakfast was fresh and included plenty of options, though it ended a bit early at 9 A.M., which was inconvenient on the morning of a late meeting. The staff deserve special praise. When my presentation remote stopped working, the front desk found a spare within minutes. The only real drawback was the noise from the highway, which I noticed at night. If you're a light sleeper, ask for a room facing the lake. Overall, I would happily stay here again and recommend it to other business travelers.

Thornhill Stationery Co. 47 Maple Avenue, Brenton April 2 Dear Ms. Okafor, As one of our most valued customers, you are among the first to hear about an exciting change at Thornhill Stationery. Starting May 1, we are launching Thornhill Rewards, a program designed to thank businesses like yours for their continued loyalty. Under the new program, every dollar you spend earns one point, and points can be redeemed for account credit, free delivery, or exclusive seasonal products. Because your account has been active for more than five years, we have credited you with 2,000 bonus points to start — enough for a full month of free delivery. There is no cost to enroll, and no action is required on your part; your account has already been activated. You can review your point balance at any time by logging in to your online account. We are grateful for your business and look forward to continuing to serve you. Sincerely, Grace Thornhill Customer Relations Manager

Ferndale Foods to Power Plant with Solar Energy FERNDALE (May 8) — Ferndale Foods, one of the region's largest food-processing companies, announced yesterday that it will install solar panels across the roof of its main production facility. — [1] —. The project, expected to be completed by the end of the year, will supply roughly 40 percent of the plant's electricity. Company president Alan Reyes said the investment reflects both environmental and financial goals. — [2] —. "Generating our own power protects us from rising prices and helps us meet our sustainability targets," he explained. The installation will be carried out by SunRidge Solar, a local firm that has completed similar projects for several area businesses. — [3] —. Ferndale Foods estimates that the panels will pay for themselves within seven years through lower energy bills. The announcement was welcomed by city officials, who have encouraged local employers to adopt cleaner technologies. — [4] —. A ribbon-cutting ceremony is planned once the system is switched on.

To: orders@garden-plate.com From: l.chen@brightpath.org Subject: Catering for staff appreciation lunch Date: September 3 Hello, I am organizing a staff appreciation lunch for Brightpath Community Center and would like a quote for catering. The event will take place on Friday, September 26, from 12:30 to 2:00 P.M. at our center on Dover Road. We expect about 60 guests. Roughly a third of them are vegetarian, and we have two guests with nut allergies, so clear labeling of the dishes is important. We would prefer a buffet-style setup so people can serve themselves. Our budget is approximately $1,200, including delivery and setup. Could you let me know what options you can offer within that range, and whether you can accommodate the dietary needs? We would also need the food to arrive by 12:00 so we have time to set up. Thank you, Liwei Chen Program Coordinator, Brightpath Community Center

To: l.chen@brightpath.org From: orders@garden-plate.com Subject: RE: Catering for staff appreciation lunch Date: September 4 Dear Mr. Chen, Thank you for thinking of Garden Plate Catering. We would be delighted to cater your lunch on September 26, and I'm pleased to say we can work within your budget. For 60 guests, I recommend our Harvest Buffet at $18 per person, which comes to $1,080 and includes a delivery and setup fee. The menu features a hot main, two salads, seasonal vegetables, and bread. We can easily make half of the mains vegetarian, and every dish is labeled with a full ingredient list, which also flags common allergens such as nuts. Delivery by 12:00 is no problem; our team typically arrives 45 minutes before the meal to arrange everything. To confirm your booking, we ask for a 25 percent deposit, which you can pay by phone or online. Please let me know if you would like to proceed, or if you'd prefer to adjust the menu. Warm regards, Fatima Noor Garden Plate Catering

www.lumen-analytics.com/careers Lumen Analytics — Junior Data Analyst (Riverside Office) Lumen Analytics helps retail clients turn data into decisions. We are seeking a Junior Data Analyst to join our growing Riverside team. Responsibilities: • Prepare weekly sales reports and dashboards for client accounts • Clean and organize data from multiple sources • Support senior analysts in presenting findings to clients Requirements: • A bachelor's degree in statistics, economics, or a related field • At least one year of experience working with spreadsheets and databases • Strong written communication skills • Experience with a data-visualization tool (such as Tableau) is preferred but not required We offer a competitive salary, health benefits, and a professional-development budget of $1,500 per year. This is a full-time, on-site position. To apply, send your résumé and a brief cover letter to careers@lumen-analytics.com by March 15. Applications will be reviewed on a rolling basis.

To: careers@lumen-analytics.com From: samuel.otieno@mail.com Subject: Application for Junior Data Analyst Date: March 6 Dear Hiring Team, I am writing to apply for the Junior Data Analyst position at your Riverside office. I have attached my résumé and cover letter as requested. I graduated last year with a degree in economics, and for the past 18 months I have worked part-time as a data assistant at a small marketing firm, where I built weekly spreadsheets and cleaned survey data. Although the job posting lists it as optional, I have also completed an online certificate in Tableau and enjoy creating clear, visual dashboards. I am excited by the idea of working directly with retail clients, and I am available to start immediately. Thank you for considering my application. I look forward to hearing from you. Sincerely, Samuel Otieno

www.cedarhall-venue.com/packages Cedar Hall Conference Center — Room & Package Rates Cedar Hall offers flexible spaces for meetings, workshops, and corporate events in the heart of downtown. Rooms: • The Aspen Room — seats up to 40 — $300 per day • The Willow Room — seats up to 80 — $500 per day • The Grand Oak Hall — seats up to 200 — $900 per day Add-on packages (per attendee): • Refreshment Package: morning and afternoon coffee, tea, and pastries — $12 • Lunch Package: hot buffet lunch — $22 • Full-Day Package: refreshments plus lunch — $30 (save $4) All rooms include a projector, screen, and free Wi-Fi. Bookings must be confirmed at least two weeks in advance. A 10 percent discount applies to bookings of three or more consecutive days. To reserve, e-mail bookings@cedarhall-venue.com with your preferred date, room, and package.

To: bookings@cedarhall-venue.com From: r.delacruz@nova-training.com Subject: Booking request for October 14 Date: September 20 Hello, I would like to book a room for a one-day leadership workshop on Tuesday, October 14. We are expecting 55 participants, so we will need a room that comfortably seats that many. Please include the Full-Day Package for all attendees, as the workshop runs from 9 A.M. to 5 P.M. and we would like to keep everyone on-site for meals. We will also need two flip charts if those can be arranged. Could you send an invoice once everything is confirmed? Our finance team requires it before they can process payment. Thank you, Rosa Dela Cruz Nova Training Solutions

CEDAR HALL CONFERENCE CENTER INVOICE #CH-2214 Bill to: Nova Training Solutions Event date: October 14 Description ............................... Amount Willow Room (1 day) ...................... $500.00 Full-Day Package — 55 attendees × $30 .. $1,650.00 Flip chart rental (2) .................... $40.00 ------------------------------------------------------ Subtotal ............................... $2,190.00 Deposit received (25%) ................. –$547.50 ------------------------------------------------------ Balance due ............................ $1,642.50 Payment due by October 7. Thank you for choosing Cedar Hall.

MERIDIAN COMMUNITY LEARNING CENTER Fall Evening Workshop Series Sharpen your skills this autumn! Our popular evening workshops are back, led by experienced local instructors. Each workshop meets once a week for four weeks. Classes are small, so early registration is recommended. This term's offerings: • Introduction to Public Speaking • Personal Finance Basics • Digital Photography • Conversational Spanish Fees: $80 per workshop, or $140 for any two. Materials are included, except for Digital Photography, which requires participants to bring their own camera. Members of the center receive a 15 percent discount. Register online at www.meridianlearn.org or in person at the front desk by September 12.

Fall Evening Workshop Schedule — Meridian Community Learning Center All sessions run 6:30–8:00 P.M. Workshop ......................... Day ....... Room Introduction to Public Speaking .. Monday .... Room A Personal Finance Basics .......... Tuesday ... Room B Digital Photography .............. Wednesday . Room C Conversational Spanish ........... Thursday .. Room B Sessions begin the week of September 15. Please arrive ten minutes early to the first session to collect your materials.

To: info@meridianlearn.org From: h.bergstrom@mail.com Subject: Workshop registration question Date: September 8 Hello, I registered last week for two workshops — Personal Finance Basics and Conversational Spanish — and I'm looking forward to them. However, I want to make sure I haven't made a mistake with the dates. Could you confirm that the two workshops meet on different evenings? I work late on Tuesdays and may need to switch out of one of them if there is a conflict. If Personal Finance is indeed on a day I can't attend, is it possible to move into Digital Photography instead? Also, I am a center member, so I believe I should receive the member discount on my total. Thank you, Henrik Bergstrom

Bowl & Grain Opens Fourth Location Downtown Bowl & Grain, the fast-casual chain known for its build-your-own grain bowls, opened its fourth city location on Prescott Street last week. The new branch is the company's largest yet and the first to stay open until 10 P.M. on weekends. To celebrate the opening, Bowl & Grain is offering a free drink with any bowl through the end of the month. The company also announced a new mobile app that lets customers order ahead and earn a free bowl for every ten purchased. "We built the app because our regulars told us they wanted to skip the lunchtime line," said marketing director Nina Fales. Customer feedback, she added, continues to shape the menu; a new roasted-vegetable bowl was added this spring after repeated requests.

★★★☆☆ Reviewed by Marta L. I visited the new Prescott Street location on a Saturday evening, mostly because I saw it was open late — a big plus after a movie. The bowl was fresh and generous, and I appreciated the free drink promotion. My one complaint is the app. I downloaded it to order ahead, but it crashed twice and never applied my loyalty points, so I ended up ordering at the counter anyway. The staff were apologetic and friendly about it. I'll come back for the food and the late hours, but I hope they fix the app soon.

To: marta.l@mail.com From: n.fales@bowlandgrain.com Subject: Thank you for your feedback Date: June 2 Dear Marta, Thank you for taking the time to review our new Prescott Street location. I'm delighted that you enjoyed the food and our extended weekend hours, but I'm sorry the app did not work as it should have. Our development team has identified the issue you described with loyalty points and released a fix this week. As an apology, I've added 200 points to your account — enough for a free bowl on your next visit. Simply log in to the app to see them. We're grateful for feedback like yours; it genuinely helps us improve. I hope to see you again soon. Warm regards, Nina Fales Marketing Director, Bowl & Grain