TOEIC® Listening Practice Test 02

照片内容：Inside a flower shop, a woman wearing an apron stands at the counter arranging a bouquet of roses and greenery; metal buckets full of cut flowers line the wall behind her.

A:She's watering the plants in the window.

B:She's sweeping the floor of the shop.

C:She's paying for a purchase at the register.

D:She's arranging a bouquet of flowers.

照片内容：Two men in matching uniforms stand at the open rear doors of a delivery van parked at the curb, lifting cardboard boxes from the sidewalk into the vehicle.

A:They're loading boxes into a van.

B:They're unloading furniture from a truck.

C:They're repairing the engine of the vehicle.

D:They're washing the side of the van.

照片内容：A chef in a white uniform carefully places slices of vegetables onto a plate at a stainless-steel kitchen counter, while pots steam on the stove behind him.

A:The chef is washing dishes in the sink.

B:The chef is chopping vegetables on a board.

C:The chef is arranging food on a plate.

D:The chef is reading from a recipe book.

照片内容：In a library, a young man stands beside a tall bookshelf, sliding a book into an empty gap on the shelf while a small cart of books rests next to him.

A:He's reading a book at a desk.

B:He's returning a book to the shelf.

C:He's carrying a stack of chairs.

D:He's switching off the lights.

照片内容：A woman in a business suit stands at a podium addressing a large audience seated in rows; behind her, a projection screen displays a bar chart.

A:She's giving a presentation to an audience.

B:She's handing out documents to the crowd.

C:She's arranging rows of empty chairs.

D:She's watching a film in a theater.

照片内容：A mechanic in overalls leans over the open hood of a car in a garage, holding a wrench as he inspects the engine.

A:He's driving the car out of the garage.

B:He's filling the tank with fuel.

C:He's inflating one of the tires.

D:He's inspecting the engine of the car.

Where are the training manuals kept?

Next Tuesday afternoon.

Yes, they were helpful.

In the cabinet by the door.

When will the new catalog be printed?

At the print shop downtown.

By the end of next week.

About five hundred copies.

Who's in charge of the summer internship program?

Ms. Delgado in Human Resources.

On the second floor.

It starts in June.

Why is the cafeteria closed today?

Until about two o'clock.

On the ground floor.

They're replacing the ovens.

How can I reset my email password?

It's a very strong password.

Call the help desk at extension 300.

About twice a month.

Would you like me to book a taxi to the airport?

Yes, please, for eight o'clock.

It was a long flight.

At the main terminal.

You've sent the samples to the client, haven't you?

A free sample.

Yes, they went out yesterday.

In the storage room.

Could you help me move these chairs into the hall?

Sure, just give me a second.

It's a comfortable chair.

In the main hall.

Should we meet in person or hold the review over video?

A very detailed review.

Video is easier for everyone.

In the boardroom.

What time does the morning shift start?

In the break room.

At six thirty sharp.

It's a twelve-hour shift.

How much does overnight shipping cost?

It ships out tonight.

Around thirty-five dollars.

To the branch office.

Isn't the annual audit scheduled for this month?

A very thorough audit.

In the finance office.

Actually, it's been moved to next month.

Do you know whether the parking garage is full?

Yes, but there's still space on level three.

It's a large garage.

On the corner of Fifth Street.

Let's go over the presentation slides before lunch.

She presented very well.

Good idea, I'll open the file now.

The lunch menu looks great.

Which printer should I use for the color brochures?

We're low on toner.

Sometime last month.

The one near the copy room.

I can't get the projector to turn on.

A very bright projector.

Try checking the power cable.

We're out of markers.

Has the venue confirmed our reservation yet?

No, I'm still waiting to hear.

A lovely venue.

It seats two hundred people.

Where should I put the recycling bins?

They're emptied on Fridays.

About a dozen bottles.

Down the hall by the exit.

The air conditioning in the lobby is too cold, isn't it?

Yes, I'll ask maintenance to adjust it.

In about five minutes.

A very pleasant lobby.

Are you taking the early train or the express to the conference?

It was very useful.

I'll catch the express.

At platform six.

Why don't we push the deadline to Friday?

He met the deadline.

A tight schedule.

That would give us more time.

How was the product demonstration this morning?

It went very smoothly.

By the sales team.

Next month, I think.

Didn't we already approve the travel budget?

The trip was wonderful.

In the spreadsheet.

I believe it's still pending.

Who designed the new company logo?

A freelance artist did.

It looks very modern.

Sometime in the spring.

I'd be glad to walk you through the new software.

It's on sale this week.

She walked in late.

That would be a big help, thanks.

M:Dana, this signed contract has to reach our Boston office by Wednesday. It's Monday now — what are our shipping options?

W:I've got the courier's rate sheet right here. Standard takes five business days, so that's far too slow. Overnight would work, but it's the most expensive option.

M:Wednesday is two days away. Is there something in between that still gets it there on time?

W:There is — the two-day service would have it there right on schedule, and it's much cheaper than overnight.

M:Perfect. Let's go with that one, then, and I'll hand you the envelope in a minute.

W:Hello, I'm calling about my account. I was charged twice this month for my design software subscription — there are two identical payments of forty-nine dollars on my statement.

M:I'm sorry about that. Let me pull up your account. Yes, I can see the duplicate charge. It looks like our system processed the renewal twice by mistake.

W:I'd like the extra charge removed. I only ever signed up for one plan.

M:Of course. I'll refund the duplicate payment today, and it should appear on your statement within three to five business days.

W:That's fine, as long as it doesn't happen again next month.

M:Good morning. I have a car booked for pickup this Friday, but my meeting was moved up, so I'd like to collect it Thursday evening instead, if that's possible.

W:Let me check availability. Yes, we have a vehicle ready from six o'clock on Thursday, and the daily rate stays the same.

M:Great. One more thing — could I get a car with built-in navigation? I'll be driving to several towns I don't know well.

W:Of course. I'll reserve one of our models with a satellite navigation system and note the change on your booking.

M:Perfect. I'll be there around half past six on Thursday, then.

M:Thanks for meeting. The company's twentieth anniversary is two months away, and I want us to plan something memorable. Fiona, have you looked into venues?

W:I have. The riverside hall is available and holds two hundred, but it's at the very top of our budget. The community center is cheaper, but it only fits a hundred and twenty.

M:We're expecting about a hundred and eighty guests, so the community center would be too small. Declan, what about catering?

M2:I've got two quotes. Honestly, if we book the bigger venue, we'll have to keep the catering simple to stay on budget. I'd rather cut back on the food than cram everyone into a small room.

M:Agreed. Let's book the riverside hall and go with the simpler menu.

W:I'll confirm the hall this afternoon before someone else takes the date.

W:Thanks for coming out so fast. There's a leak under the sink in the second-floor kitchen — water's been pooling on the floor since this morning.

M:Let me take a look. Ah, I see it — the connector under the basin has cracked. I'll need to shut off the water to this floor while I replace it.

W:How long will that take? A lot of people rely on that kitchen for their coffee.

M:About an hour. I've got the part on the van, so I can do it right now. I'd just ask everyone to keep the cabinet clear until it dries out.

W:No problem. I'll put up a sign and let the floor know the water will be off for an hour.

W:Sam, I wanted to ask — would you be open to moving to the corner desk by the window? The one you're at now is right next to the printers.

M:Honestly, that would be a relief. The printer noise makes it hard to concentrate when I'm on the phone with clients.

W:That's exactly what I thought. The corner desk is much quieter, and it gets more natural light too. We could move you this Friday after work.

M:Friday works for me. I don't have much to pack — mostly my monitor and a few files.

W:Great. I'll let facilities know so they can help you carry the monitor over.

M:Hi, I dropped off my laptop last week — the screen had gone completely black. I'm here to check on it. The name's Brennan.

W:Let me find your ticket. Here we are. Good news — it turned out to be the display cable, not the screen itself, so the repair was far cheaper than we first quoted.

M:Oh, that's a relief. I was worried I'd need a whole new screen.

W:Not at all. It's ready to go, and we tested it this morning. The total comes to eighty dollars instead of the two hundred we estimated.

M:Brilliant. I'll take it now — thank you so much.

W:So this is the storage unit I mentioned — about fifteen hundred square feet, ground floor, with a loading door wide enough for a delivery truck.

M:That's a good size. We've been running out of room at our current place — stock is stacked in the hallways at this point.

W:A lot of growing businesses have that exact problem. This unit is climate-controlled, too, which matters if you store anything sensitive to heat.

M:We do, actually — some of our products can't sit in a hot warehouse all summer. And that wide loading door would make our deliveries much easier.

W:Would you like to take some measurements before you decide?

M:Yes. Let me bring my operations manager by tomorrow to measure up properly.

W:Right, the spring newsletter goes out in three weeks, so I wanted the three of us to nail down the content today. Ravi, how are the articles coming along?

M:The main feature's finished, and I've got two shorter pieces drafted. I just need the interview with our new director, which I'm doing on Thursday.

W2:Once the text is final, I'll need at least four days to lay everything out and add the graphics. So Thursday is cutting it a bit close for me.

W:Understood. Ravi, could you write up the interview by Friday morning so Beatrice has the full week?

M:I can turn it around Friday morning, no problem.

W2:That works perfectly. A full week is plenty of time for the layout.

M:Hi, my laptop keeps dropping off the Wi-Fi in the east conference room. It's fine at my desk, but in there it disconnects every few minutes.

W:That room's been a known dead spot. We actually installed a new wireless access point in there yesterday, but your laptop may still be connecting to the old, weaker signal.

M:That would explain it. I've got a video call scheduled in that room at three.

W:Let me fix it now. If you forget the old network on your laptop and reconnect, it'll latch onto the stronger access point. It takes about a minute.

M:Great, I'll do that before my call starts.

W:I've been reviewing our social media numbers, and our short how-to videos are getting far more engagement than the product photos we usually post.

M:That makes sense. People love learning something quickly. A photo just sits there, but a thirty-second tip actually teaches them something.

W:Exactly. So for the autumn push, I want to lean into tutorials and post fewer static images. What do you think?

M:I'm on board. I'd film a weekly series of quick tips and post them in the slot where our product photo usually goes. I can storyboard the first month by next week.

W:Do it. Send the storyboard over when it's ready and I'll run it past the rest of the team.

M:Sorry to bother you — I just started on Monday. Do you know where staff are meant to park? The main lot had a sign saying 'permit holders only.'

W:Ah, yes. You'll need a parking permit for that lot, and it takes about a week to process. In the meantime, there's free parking in the lot behind the library across the street.

M:Oh, that's handy. How do I apply for the permit? My neighbour works here too, so we'll be driving in together.

W:Reception handles it — just fill in a short form and bring your license plate number. I'd do it today; the sooner you apply, the sooner you can use the main lot.

M:Thanks. I'll pop down at lunch and sort it out.

W:Welcome aboard, both of you. This morning I'll cover our safety procedures, and this afternoon you'll get a full tour of the floor. Marco, you're joining the packing team, correct?

M:That's right. I'm mainly wondering about the equipment — I've never used the label scanners before.

W:No worries, we'll train you on those step by step this week. Liam, you're on receiving, so you'll spend more time with the forklifts, which need a separate certification.

M2:Right — do I get that certification here, or do I need it beforehand?

W:We provide it on-site. There's a half-day forklift course on Wednesday, and you can't operate one until you've passed it. Any other questions? No? Then let's start with the safety video.

Good morning, everyone, and welcome to the Crestwood chocolate factory. I'm Maria, and I'll be leading your tour today. Before we set off, there's one small change to the schedule in your handout. The packaging area, which we were due to visit at ten thirty, is being deep-cleaned this morning, so we'll swap it with the quality lab. That means we'll see the quality lab first, at ten thirty, and come back to packaging at eleven. Everything else stays exactly the same. Please stay behind the yellow lines at all times, and feel free to ask questions as we go.

Attention, passengers on platform four. The ten-fifteen express service to Central City has been moved to platform seven due to a signalling problem on this side of the station. Passengers should make their way to platform seven, using the footbridge at the far end of the concourse. The service is now expected to depart six minutes late, at ten twenty-one. Please listen for further announcements, and mind the gap between the train and the platform edge as you board. We apologise for the disruption to your journey this morning.

Welcome back to The Corner Office, the show where we talk about running a small business, and I'm your host, Daniel Cho. Today we're diving into something every shop owner struggles with: how to price your products so you actually make a profit without scaring customers away. My guest is Elena Marsh, who has helped hundreds of independent retailers set their prices. And a quick note before we begin — you can grab the free pricing worksheet Elena put together from our website. All right, let's take a short break, and when we come back, Elena will walk us through her three-step method.

Tired of the same old living room? This month, Maple and Oak Furniture is clearing out its entire winter collection to make room for spring. Every sofa, armchair, and dining set on our floor is at least forty percent off, and if you spend over eight hundred dollars, we'll deliver and assemble your furniture absolutely free. Our design team is on hand seven days a week to help you find the perfect fit for your space. Visit us on Weaver Street, just opposite the train station. Hurry, though — once this collection is gone, it's gone for good.

Welcome, everyone, to the Ashford Botanical Gardens. My name is Colin, and I'll be showing you around for the next ninety minutes. We'll start in the tropical glasshouse, which is kept warm and humid, so do take off your coats if you get too warm. From there we'll walk through the rose garden and finish at the water-lily pond. I must ask that you stay on the marked paths, as some of the beds have been newly planted and are quite delicate. Photography is encouraged, and at the end of the tour, our gift shop offers seeds and plants you can grow at home. Now, if you'll follow me.

Before we finish today, I want to introduce a change that starts next Monday. We're rolling out a new recycling program across all three floors. You'll notice we've removed the individual bins from under everyone's desks and replaced them with central sorting stations near the elevators — one for paper, one for plastics, and one for general waste. I know walking a few extra steps is an adjustment, but this should cut our landfill waste roughly in half. Amara from the facilities team has placed a quick guide by each station, and she'll be around all week if you have any questions.

Here's your morning drive-time update. If you're heading into the city on the Harbor Bridge, brace yourself — that earlier stalled truck has now cleared, but traffic is still crawling, so allow yourself an extra twenty minutes. The Route 12 underpass remains closed due to flooding, so use Grand Avenue as your detour. As for the weather, the fog you're seeing will burn off by mid-morning, giving way to plenty of sunshine and a comfortable high of twenty-two degrees. It's shaping up to be a lovely afternoon. We'll check the roads again at the bottom of the hour. Back to you in the studio.

Thank you for calling the IT help line. Before you speak to an agent, you may be able to solve your issue using our self-service options. To reset a forgotten password, please press one, and a temporary code will be sent to you by text message. To report a broken device, such as a laptop or monitor, press two, and a repair ticket will be created automatically. For help connecting to the office network from home, press three to hear step-by-step instructions. If you would still like to speak with a member of our team, please stay on the line and the next available agent will be with you shortly.

Good evening, everyone, and thank you for coming. It gives me great pleasure to introduce our guest of honour. Rosa Ibarra started out as a schoolteacher, but she is known today as the founder of ReadOn, a charity that has opened more than eighty free libraries in rural communities. She's here tonight to tell us how a single donated bookshelf grew into a nationwide movement. She'll also explain why her next goal is the region with the fewest ReadOn libraries so far. After her talk, she'll be happy to answer your questions, and signed copies of her memoir will be available at the table by the entrance. Please join me in giving a warm welcome to Rosa Ibarra.

Attention, shoppers. Greenmarket will be closing in fifteen minutes, at eight o'clock this evening. Please make your way to the checkouts, where all tills are now open to serve you as quickly as possible. A reminder that our fresh bakery items are now half price for the last hour of trading, so do stop by the bakery aisle before you leave. Tomorrow we open at seven in the morning with a fresh delivery of fruit and vegetables. Thank you for shopping with us, and please take care in the car park, as the ground is wet after this evening's rain.