TOEIC® Listening Practice Test 01

照片内容：A man in a hard hat and safety vest stands on a construction site, holding a set of rolled-up blueprints under one arm while looking up at a partially built structure.

A:He's putting on a safety vest.

B:He's climbing a ladder to the roof.

C:He's repairing a piece of equipment.

D:He's holding some rolled-up documents.

照片内容：Inside a busy cafe, a barista behind the counter hands a paper cup to a customer, while a display case of pastries sits in the foreground.

A:The barista is wiping down the counter.

B:A customer is paying at the register.

C:The barista is handing a cup to a customer.

D:The pastries are being placed in the case.

照片内容：An airport waiting area where several travelers sit in rows of chairs; one woman checks her phone while a rolling suitcase stands beside her.

A:The travelers are boarding the plane.

B:The passengers are retrieving their luggage.

C:An agent is scanning boarding passes.

D:A suitcase has been placed next to a chair.

照片内容：In a warehouse, a worker operates a forklift to lift a wooden pallet stacked with cardboard boxes onto a tall metal shelf.

A:Boxes are being loaded onto a truck.

B:A worker is stacking boxes by hand.

C:A forklift is lifting a loaded pallet.

D:The shelves have been left empty.

照片内容：A group of four colleagues sits around a restaurant table with menus open; a waiter stands beside them holding a notepad, ready to take their order.

A:They're studying the menus.

B:The waiter is clearing the plates.

C:They're paying the bill.

D:The table is being set with silverware.

照片内容：On a city sidewalk, a woman in a raincoat opens an umbrella as light rain falls; parked cars and a row of shops line the street behind her.

A:She's crossing the street at the corner.

B:She's opening an umbrella.

C:She's getting into a parked car.

D:She's shopping inside a store.

Where did you put the quarterly report?

By next Friday.

Yes, I read it.

It's on your desk.

When does the shipment arrive?

At the loading dock.

Sometime tomorrow morning.

Three large crates.

Who's leading the training session this afternoon?

Marcus from the HR team.

In the main conference room.

It went really well.

Why was the flight delayed?

To gate twenty-two.

For about two hours.

Because of the bad weather.

How do I get to the downtown office from here?

It's a brand-new building.

Take the number 4 bus.

About twice a week.

Would you like a receipt with your purchase?

It was on sale.

The store closes at nine.

No, thanks, I don't need one.

You've already booked the venue for the conference, haven't you?

Yes, I confirmed it last week.

The keynote speaker.

On the fifth floor.

Could you send me the updated budget spreadsheet?

Sure, I'll email it right away.

It's a reasonable price.

In the top drawer.

Should we take the train or drive to the trade show?

At the exhibition hall.

They showed us the samples.

The train would be faster.

What time does the pharmacy open on Sundays?

On Main Street.

Not until ten o'clock.

A bottle of vitamins.

How much will it cost to repair the copier?

The technician is coming.

Around two hundred dollars.

It broke this morning.

Isn't the new marketing manager starting today?

A great advertising campaign.

In the corner office.

Actually, she starts on Monday.

Do you know if the elevator is working again?

Yes, they fixed it yesterday.

On the ground floor.

It's a tall building.

Let's review the contract before the client meeting.

She signed it already.

Good idea, I have it right here.

The meeting room is booked.

Which supplier gave us the better quote?

We need more inventory.

Last Thursday.

The one in Chicago.

I can't find the key to the supply closet.

It's a spacious closet.

Try asking the receptionist.

We're low on paper.

Has the invoice been sent to accounting yet?

No, I'll do it this afternoon.

The account is overdrawn.

It's a fair amount.

Where should I leave the visitor badges?

They expire at noon.

About twenty guests.

With the security guard.

The projector in room B keeps shutting off, doesn't it?

Yes, we should report it.

In about ten minutes.

A very clear picture.

Are you attending the workshop in person or joining online?

It was very informative.

I'll be there in person.

The registration desk.

Why don't we reschedule the call for later this week?

He called twice.

A conference line.

That works for me.

How was your business trip to Toronto?

Very productive, thanks.

By plane, of course.

Next quarter, I hope.

Didn't we order more printer toner last month?

The printout looks great.

I think it's still on backorder.

In the storage room.

Who approved this expense report?

The finance director did.

It was quite expensive.

Sometime last week.

I'd be happy to show you around the new facility.

It's for sale now.

She showed up late.

That would be great, thank you.

M:Priya, we've finally been approved to buy new monitors for the design team. I'm looking at the supplier's price list right now.

W:That's great news — the designers really need bigger screens. What's our budget for each one?

M:Three hundred dollars per monitor. I'd like to get the largest screen we can without going over that.

W:Sounds good. Go with the biggest one that still fits the budget, and I'll approve the order this afternoon.

W:Hello, I'm calling about the lunch order for our staff training tomorrow — order number four-one-nine. I requested thirty vegetarian meals, but the confirmation email lists only twenty.

M:Let me pull that up. You're right, and I'm very sorry. It looks like ten were entered as the standard menu by mistake.

W:I really need all thirty to be vegetarian. Several of our guests have dietary restrictions, so the standard meals won't work.

M:Understood. I'll correct the order now and resend the confirmation within the hour. There's no extra charge, and I'll add a tray of fruit to make up for the mix-up.

W:Thank you. As long as it arrives by eleven, we'll be fine.

M:Good afternoon. I have a reservation for two nights starting this Friday, but my plans have changed and I'd like to extend it to four nights if that's possible.

W:Let me check availability. Yes, we can extend your stay through Tuesday morning, and the room rate stays the same on those extra nights.

M:Great. One more thing — could I have a room on a higher floor? The street noise last time made it hard to sleep.

W:Of course. I'll move you to a room on the ninth floor, away from the main road, and I'll note the preference on your account for future stays.

M:Perfect, thank you. I'll be checking in around six on Friday.

M:Thanks for jumping on this quick sync. We're two weeks from the app launch, and I want to make sure the redesign and the back end are on track. Priya, how are the new screens coming?

W:The screens are basically done. I finished the checkout flow this morning and sent it to Sean's team to build. The only thing outstanding is the dark-mode version.

M:How much longer for dark mode?

W:Two or three days. It's mostly adjusting colours.

M:Okay. Sean, can your team build the checkout screens in that time?

M2:We can, but I'm worried about testing. If we don't get the final designs until Wednesday, we'll have only a few days to test payments before launch. I'd feel better pushing the launch back a week.

M:Let me think about that. I'd rather not delay, but I won't ship something untested. Let's regroup Thursday once Priya's files are in.

W:Hi, thanks for coming so quickly. The heating on the third floor has been out since yesterday, and the staff up there are freezing.

M:No problem. I had a look at the unit on my way in — the main fan motor has burned out, so no warm air is circulating.

W:Can you fix it today? We have an all-day workshop scheduled up there tomorrow.

M:I can, but I don't carry that motor on the van, so I'll have to order the part. If I order it this afternoon, it'll arrive first thing tomorrow and I can install it by nine.

W:That cuts it close. The workshop starts at ten, so as long as it's warm by then, that works. In the meantime, I'll bring up a few portable heaters.

W:Mark, I wanted to touch base about the marketing analyst role. We've narrowed it to three strong candidates, and I'd like to get the interviews on your calendar this week.

M:Great news. I'm fairly booked, but I can do Wednesday and Thursday mornings. Are they all local, or will any join remotely?

W:Two are local; the third is relocating from Denver, so she'd join by video. She's actually the one with the strongest portfolio.

M:In that case, let's give her a full hour instead of the usual forty-five minutes. And could you send me their portfolios ahead of time? I like to review the work before we talk.

W:Of course. I'll email all three portfolios today and send calendar invites once I confirm the times.

M:Hi there. I bought this jacket here last weekend, but when I got home I noticed the zipper is faulty — it sticks halfway up. I'd like to exchange it for the same one in a medium.

W:I'm sorry about that. Let me check the stockroom for a medium. Unfortunately, it looks like we're sold out of that model in every size right now.

M:Oh, that's disappointing. I really liked it.

W:We're getting a new shipment next Friday. I can set one aside and call you the moment it arrives. Or, if you'd prefer, I can process a full refund today.

M:Let's do the hold. Please call me when it comes in — I'd rather have the jacket than the refund.

W:So this is the unit I mentioned — just over two thousand square feet, open plan, with those big south-facing windows. What do you think?

M:It's bright, I'll give it that. And the location is ideal, right by the train station. My team has been complaining about the commute to our current place.

W:That's a big draw for a lot of my clients. Now, the current tenant's lease ends in September, so you could move in as early as the first of October.

M:October could line up nicely with our expansion. We're bringing on six new people in the autumn, and frankly, we've outgrown our current floor.

W:Then the timing's perfect. Would you like to bring your team by for a second look before you decide?

M:Yes, let's set that up. I'd want them to see the space before I sign anything.

W:Okay, the industry expo is six weeks out. I wanted the three of us to lock down the plan for our booth. Tom, how big a space did we reserve this year?

M:We upgraded to a corner booth — twice the size of last year. I'm expecting a lot more foot traffic, so I want the product demos front and centre.

W2:For a corner space, I'd suggest an open layout with a demo counter on each side, so people can approach from both aisles. I can have mock-ups ready by Friday.

W:Perfect. Tom, how many staff should we plan to have on the floor?

M:At least four at all times — two running demos, two answering questions and collecting leads. Last year we were short-handed on the first day and missed a lot of contacts.

W:Noted. I'll draft a staffing schedule and share it with both of you by Monday.

M:Hi, I'm having trouble getting into the shared drive. Every time I click on the marketing folder, I get an 'access denied' message. It worked fine yesterday.

W:Let me take a look at your account. Ah, I see what happened. Overnight we migrated the marketing files to a new server, and your permissions didn't carry over automatically.

M:That would explain it. I have a report due this afternoon, and all my files are in there.

W:No worries — I can restore your access remotely right now. Give me about five minutes, then log out and back in, and everything should appear just as it did before.

M:You're a lifesaver. I'll wait for your go-ahead before I restart.

W:I've been going over last month's numbers, and the new video ads are performing far better than the banner ads — the videos are getting three times the click-through rate.

M:That doesn't surprise me. People scroll right past static banners these days. The short videos actually stop them.

W:Right. So for the summer campaign, I'm thinking we shift most of the budget into video and cut back on banners. What's your take?

M:I'm all for it. I'd also test a few fifteen-second versions of our best-performing video. The shorter, the better for mobile. I can have three concepts drafted by next week.

W:Let's do it. Send them over when they're ready and I'll get feedback from the team.

M:Excuse me, I just started this week. Someone mentioned the company runs a shuttle from the train station. Is that right?

W:Yes, it does. It leaves from the north entrance of the station — ten past eight and again at ten to nine — and drops you right at our front door.

M:That's brilliant. My train gets in at eight o'clock, so the first one would be perfect. Do I need a pass or a ticket?

W:No ticket needed — it's free for all staff. Just show your employee badge to the driver. And I'd get there a couple of minutes early; it fills up fast on rainy days.

M:Good to know. I'll aim for the eight-ten from tomorrow, and I'll be extra early on the day it's supposed to rain. Thanks so much.

W:Welcome, both of you. This morning I'll walk you through our systems, and after lunch you'll shadow someone on your team. Ben, you're joining sales, correct?

M:That's right. I'm a bit nervous about the customer database — I've never used this particular software before.

W:Don't worry, that's exactly what this morning covers. By the end of the session you'll be comfortable logging calls and pulling up account histories. Oliver, you're in customer support, so you'll use the same database but focus on the ticketing side.

M2:Sounds good. Will we get login details today, or does that come later?

W:You'll each get a temporary password before lunch, and IT will help you set a permanent one this afternoon. Any questions before we start? No? Then let's dive in.

Good morning, and welcome to today's customer-service training seminar. Before we begin, there's one change to your printed program. Ms. Bauer, who was scheduled to present at eleven o'clock, has just been asked to join an urgent client call. She will switch times with our afternoon speaker, so the presenter originally scheduled for one o'clock will now take the eleven o'clock slot instead. Everything else on the program stays exactly the same. Please silence your phones, and let's give a warm welcome to our very first speaker of the day.

Good afternoon, passengers. This is a boarding announcement for Meridian Airways flight 447 to Vancouver. Due to earlier weather conditions, this flight will now depart from gate B12, rather than the gate printed on your ticket. We expect to begin boarding in approximately twenty minutes, starting with families travelling with young children and passengers requiring extra assistance. Please have your boarding pass and photo identification ready, and note that only one item of hand luggage is permitted in the cabin. We thank you for your patience and apologise for any inconvenience.

You're listening to Workwise, the podcast about building better teams, and I'm your host, Priya Nair. On today's episode, we're tackling a question a lot of you have written in about: how do you stay productive when your whole team works remotely? To help us out, I've invited management consultant Ben Alvarez, who has spent the last decade advising companies on flexible work. Before we bring him on, a quick reminder that you can download the free worksheet mentioned in this episode from our website. Stay with us — we'll be right back after this short break.

Is your kitchen stuck in the past? This weekend only, Harborview Appliances is holding its biggest clearance sale of the year. Every refrigerator, oven and dishwasher on our showroom floor is marked down by at least thirty percent, and delivery within the city is completely free. Spend over five hundred dollars, and you'll also receive a two-year extended warranty at no extra cost. Our doors open at eight on Saturday, and popular models sell out fast, so come early. Harborview Appliances — on Route 9, just past the shopping centre. We can't wait to see you.

Welcome, everyone, to the Fenwick Maritime Museum. My name is Gerald, and I'll be your guide for the next hour. We'll begin here in the main hall, where you'll see the restored fishing vessel that the museum is famous for, before moving upstairs to the gallery of navigation instruments. I'd ask that you please refrain from touching the exhibits, as many of them are extremely fragile. Photography is welcome, but do switch off your flash. At the end of the tour, you're all invited to the café downstairs for a complimentary cup of tea. Now, if you'll follow me this way.

Alright, everyone, before we wrap up today's meeting, I want to go over one important change. Starting next month, we'll be switching from our old paper timesheets to a new online system called TimeTrack. Instead of filling out a form at the end of each week, you'll simply log your hours through the app as you go. I know change can be frustrating, but I promise this will save everyone time. Rosa from the IT team will be running a short training session on Thursday, and attendance is required for all staff. Please check your email for the exact time.

And now for your afternoon traffic and weather on the fours. Drivers on the eastbound Parkway should expect heavy delays this evening, as crews continue repairs near the Fulton Street exit. If you can, take Riverside Avenue as an alternate route to avoid the backup. Looking ahead to tomorrow, a band of rain will move in overnight, so expect wet roads for the morning commute and pack an umbrella. Temperatures will stay mild, reaching a high of around eighteen degrees. We'll have another update in thirty minutes. For now, it's back to the studio and today's top stories.

Thank you for joining the volunteer team at the Greenfield Community Garden. Before your first shift, there are a few things you'll need to do. First, please collect a name badge and a pair of gloves from the shed near the entrance. Once you're ready, check the whiteboard inside the shed, where your team leader will have listed the tasks for the day. If you're unsure about anything, don't hesitate to ask one of the staff in the green vests. Finally, remember to sign out before you leave, so we have an accurate record of your hours. Enjoy your day.

Ladies and gentlemen, if I could have your attention, please. It's my great pleasure to introduce tonight's keynote speaker. Dr. Helen Osei began her career as a marine biologist, but she's best known today as the founder of BlueWave, an organisation that has cleaned up more than fifty coastlines around the world. She's here this evening to share what she's learned about turning a small idea into a global movement. After her talk, she'll be taking questions from the audience, and copies of her new book will be available for signing in the lobby. Please join me in welcoming Dr. Helen Osei.

Attention, valued shoppers. Fairmont Department Store will be closing in thirty minutes, at nine o'clock. Please bring your final selections to the checkout counters on the ground floor, where our staff are ready to assist you. We'd also like to remind you that our annual winter sale begins tomorrow at ten. The biggest savings, up to half price, will be on our top floor. Members of our rewards programme can enter one hour earlier, at nine. Thank you for shopping with us this evening, and we look forward to welcoming you back tomorrow. Please mind the step on your way out.